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Guest Experience Specialist
Job in
Miami Beach, Miami-Dade County, Florida, 33119, USA
Listed on 2026-08-15
Listing for:
Delano
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Delano Miami Beach is seeking a Front Desk Agent to warmly check-in and check-out guests, process payments, and provide concierge support with a smile. You will input guest information into Opera Cloud and assist with reservations, room blocks, and loyalty programs while maintaining confidentiality and high standards of service.
You will work as part of a cohesive team, handle daily duties with speed and accuracy, communicate clearly by phone, and uphold our guest-first approach in a dynamic
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