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Airport Customer Service Leader

Job in Miami Beach, Miami-Dade County, Florida, 33119, USA
Listing for: American Airlines
Full Time position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

American Airlines is seeking a Customer Service Manager (CSM) to lead frontline teams at our airports, driving a safe, high-performing operation and a first-class customer experience across our global network.

The role emphasizes coaching, team development, and adherence to JCBA and company policy while offering growth within the Airports Team and Customer Experience Division. If you thrive in a fast-paced environment focused on safety and teamwork, join us.

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