Customer Service Representative

Overview

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.

FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.

• As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
• You will work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
• You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.

• Ideal candidate is outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening skills, documentation and organization are highly valued.
• Ability to learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Experience with customer service or project management is relevant.
• Willingness to participate in daily team meetings and support business and marketing plans.
• You should believe you are capable of success in a dynamic industry and pursue a career path and personal growth.

Compensation: $15.00 per hour

At FASTSIGNS, every day is unique with opportunities to grow your skills. We have a large network of independently owned locations that offer competitive pay and ongoing training opportunities. Typical hours:
Monday through Friday business hours. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment should be made directly to the franchise location, and not to FASTSIGNS Corporate.

• Do you have at least a high school degree?
• Do you have any customer service experience?
• Please list any relevant experience you have with customer service or project management.
• On a scale of 1-10, 10 being very confident, how comfortable are you making outbound phone calls to potential customers?

Location:

6621 Biscayne Blvd, Miami, FL 33138, USA

Get directions to this location on Google Maps.

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