Production Services Manager

With Pinnacle Live, you’ll do more than fill a role—you’ll help shape the future of live events, hospitality, and production excellence at the Fontainebleau Miami Beach

Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values:
Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.

Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.

The Manager, Production Services will oversee the pre-planning, logistics, resource allocation, and execute onsite management of production-level events, ensuring the event to which they are assigned maintains a high level of production capability consistent with the standards set forth by Pinnacle Live’s Production Services department.

• Serve as the on-site point of contact for production-level site visits, project planning, logistics, and event execution.
• Function as the production subject matter expert, recommending appropriate equipment and staffing levels with a focus on utilizing in-house resources whenever possible.
• Translate client requests into holistic production visions and identify opportunities to capture additional revenue.
• Create detailed production schedules and define cadence of deliverables for each project.
• Generate CAD files as needed for projects to demonstrate the accurate scale of production elements including, but not limited to, staging, lighting, projection, audio, and cable pathing.
• Actively participate in the execution of production-level events by filling the role of Technical Director, Project Manager, or Producer as necessary to ensure the success of the event.
• Identify and train individuals from venue staff that are qualified to serve as competent show operators on production-level events.
• Identify and maintain relationships with labor brokers and subrental vendors to maintain Pinnacle Live’s access to partners that can assist with production-level event execution.
• Schedule additional equipment and labor for production-level events, requesting quotes, selecting services, and creating purchase orders, as necessary.
• Prepare and implement a project budget including pre-event estimates and post-event actuals.
• Calculate power consumption of production components to ensuring adequate power, coordinating with Power Services as necessary to engage additional resources.
• Design rigging plots for flown events, coordinating with Rigging Services to engage appropriate resources and ensure safe and efficient.
• Manage in-house, third-party, and/or union laborers to set, operate, and strike large productions.
• Perform other related duties as assigned.

No direct supervisory responsibilities. Will delegate work and assignments to team members based on expertise, work experience, and time constraints.

• Bachelor’s degree in related field or industry experience equivalency.
• Three (3) years’ project management experience.
• Ability to interpret floor plans and three-dimensional drawings.
• Vectorworks proficiency preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the…