Office Associate III

Overview

Performs varied responsible, supervisory, clerical or technical work of a specialist nature often involving complex work methods and techniques.

• Performs a variety of responsible duties relative to the municipal services of the department to which assigned; to resolve and adjust complaints and complex problems at the division or departmental level
• Interprets departmental operations, policies, and procedures and disseminates relative information
• Answers a variety of correspondence
• Establishes and maintains a variety of complex records and reports
• Computes and compiles data
• Takes some responsibility for the functioning of the department or division to which assigned
• Performs a variety of administrative, technical and/or supervisory duties; to type forms, correspondence, etc., incidental to work assignments
• Acts as supervisor in the supervisor's absence
• Operates various office machines, word processing and data entry equipment
• Trains and supervises subordinate clerical personnel
• May assist in the preparation of the organizational budget
• Performs related work as required

• One (1) year experience in a variety of responsible administrative or clerical assignments involving extensive typing
• Ability to understand and carry out oral and written instructions
• Ability to establish and maintain effective working relationships with other employees and the public

• Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact
• Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, word processor, calculator, copier, and fax machine
• No significant standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, sitting, pushing and pulling

• Ability to establish and maintain effective working relationships with elected officials, coworkers, the press, the general public and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, gender identity or sexual orientation.
• Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of all city ethics and conflicts of interest policies. Strong understanding of ethical behavior is required.
• Ability to maintain regular and punctual attendance.
• Performs related work as required
• Reports to work as directed during an emergency as an essential employee of the City of Miami Beach

• Ability to develop innovative and creative solutions to issues consistent with the City's strategic plan.

Applicants must detail any related work experience on the application or risk disqualification
. It is the applicant's responsibility to update their NEOGOV profile with work experience, education, certifications and personal contact information when submitting each application; failure to do so will result in ineligibility.

City of Miami Beach employees must reflect their current position and detail their work experience on the application to avoid being disqualified.