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Premium Reservations Lead — Luxury Guest Experience
Job in
Miami Beach, Miami-Dade County, Florida, 33119, USA
Listed on 2026-08-08
Listing for:
Ennismore
Full Time
position Listed on 2026-08-08
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Travel Industry -
Customer Service/HelpDesk
Event Management & Planning, Travel Industry
Job Description & How to Apply Below
Delano, part of Ennismore, seeks a Reservations Supervisor to oversee Luxury and Lifestyle bookings, ensuring a seamless guest experience and adherence to Forbes Five Star standards. Under the Reservations Manager, you will manage voice sales and collaborate with travel agents and third parties to maximize guest relationships.
You will lead daily operations in reservations, know current rates and packages, upsell opportunities, and maintain proactive communication with other departments to
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