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Luxury Reservations Lead — Elite Guest Experience
Job in
Miami Beach, Miami-Dade County, Florida, 33119, USA
Listed on 2026-08-14
Listing for:
AccorHotel
Full Time
position Listed on 2026-08-14
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep -
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Delano in Miami Beach seeks a Reservations Supervisor to manage luxury and lifestyle reservations, ensuring a superior guest booking experience and adherence to Forbes Five Star standards. You will coordinate with sales, agents, and operations, handling commissions, group requests, and weekend third-party bookings.
Requirements include hospitality education (preferred), strong communication, customer service orientation, and experience with reservation systems.
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