General Manager
Listed on 2026-09-12
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Hospitality / Hotel / Catering
Hotel Management, Event Management & Planning, Guest Services, Hospitality & Tourism
Harbour Club — Sunset Harbour, Miami Beach
Harbour Club is a private members club in the heart of Sunset Harbour, Miami Beach, bringing together elevated dining, hospitality, culture, nightlife, and community under one roof.
Since opening in October 2024, Harbour Club has established itself as a distinctive destination for members and guests, featuring two restaurants—one open to the public and one exclusively for members—as well as a members lounge that hosts events, nightlife, cultural programming, and intimate gatherings.
We are seeking an experienced, highly charismatic General Manager to lead the continued growth and evolution of Harbour Club. This is a highly visible leadership position for a hospitality professional who understands that a great members club is about far more than food and beverage—it is about creating a sense of place, community, service, and belonging.
The ideal candidate is equally comfortable on the floor with members and guests, leading and developing a team, working alongside culinary and creative leadership, overseeing financial performance, and setting the overall tone for an exceptional club culture.
The RoleThe General Manager will have overall responsibility for the operational performance, hospitality standards, team culture, financial results, and member experience across Harbour Club’s restaurants, lounge, events, nightlife, and programming.
Working closely with ownership and senior leadership, the General Manager will build upon the foundation already established at Harbour Club and help define its next chapter—strengthening operations, elevating the member experience, developing the team, and ensuring the club continues to be one of Miami’s most compelling hospitality destinations.
This is a hands-on leadership role requiring strong commercial instincts, exceptional attention to detail, and an authentic passion for hospitality and relationship building.
Key Responsibilities Club Operations & Guest Experience- Oversee all daily operations of Harbour Club, including both restaurants, the members lounge, events, nightlife, and programming.
- Maintain and continually elevate standards of service, hospitality, presentation, cleanliness, and operational excellence.
- Create a seamless experience across the club while ensuring each venue maintains its own identity and purpose.
- Foster an environment where members and guests feel recognized, valued, and genuinely welcomed.
- Be highly visible and engaged on the floor, particularly during peak service, events, and important member moments.
- Anticipate member needs and proactively address concerns, feedback, and service opportunities.
- Build strong, lasting relationships with members and serve as a trusted ambassador for Harbour Club.
- Continuously evaluate the guest journey and identify opportunities to improve the overall club experience.
- Lead, inspire, and develop a high-performing hospitality team across all areas of the club.
- Build a service culture rooted in warmth, professionalism, accountability, and attention to detail.
- Establish clear standards, expectations, and performance metrics for all departments.
- Partner with department heads to ensure strong communication and collaboration across culinary, service, events, membership, and operations.
- Recruit, train, develop, and retain exceptional hospitality talent.
- Develop managers and future leaders through consistent coaching, mentorship, and performance management.
- Ensure appropriate staffing levels, scheduling, and labor practices across all areas of the club.
- Create a positive, collaborative workplace culture that reflects the values and personality of Harbour Club.
- Oversee the operational performance of both restaurants in partnership with culinary leadership.
- Work…
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