Labor Relations Manager

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day.

Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

The Labor Relations Manager plays a critical support role to the Director of Labor Relations, assisting in the day-to-day management of ensuring compliance with labor laws, company policies, and the Collective Bargaining Agreement (CBA).

• Support the Director of Labor Relations in administering labor relations initiatives, including case management, grievance tracking, and policy interpretation.
• Partner with department leaders to address employee relations matters, ensuring consistent application of policies and adherence to the CBA.
• Conduct final warning consultations with leaders to ensure consistency, compliance, and proper documentation before issuance.
• Conduct exit interviews and compile data for leadership review.
• Monitor and manage the Labor Relations compliance inbox, ensuring timely and accurate responses.

• Conduct research and prepare documentation for investigations, legal matters, and compliance purposes.
• Assist the Legal Department with preparation, review, and organization of documents for claims, hearings, and other proceedings.
• Assist with unemployment claim responses and hearing preparation.
• Maintain organized records and filing systems for grievances, investigations, and compliance documentation.
• Track and report on labor relations metrics, including grievances, separations, and EEO activity.

• Facilitate labor relations training for new hires and CBA-specific training for leaders and supervisors.
• Provide guidance and resources to leaders to ensure understanding of labor laws, policies, and contractual obligations.

• Provide administrative support, including scheduling, copying, scanning, and reporting.
• Participate in special projects and perform other duties as assigned by the Director of Labor Relations and Vice President of Human Resources.

• Previous hotel or hospitality experience preferred.
• Strong knowledge of federal, state, and local labor laws and regulations.
• Ability to build and maintain positive relationships with leaders, union representatives, and employees.
• Excellent communication, negotiation, and problem-solving skills.
• Strong research and analytical abilities with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality.
• Proficiency in HRIS systems.
• 3–5 years of experience in human resources, labor relations, or employee relations.
• Experience facilitating training and delivering presentations preferred.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification a plus.