System Analyst Epic Beaker

Department:

CC019380 EHR Implementation

Job Description

Summary:

Certified Epic Beaker System Analyst with expertise in Beaker Clinical Pathology (CP) and strong working knowledge of laboratory information systems and clinical workflows. Leads design, build, testing, upgrades, and optimization of Epic Beaker applications, ensuring compliance, data integrity, and reliable system performance. Utilizes certified expertise in Beaker, Data Innovations, and related Epic tools to support complex laboratory workflows, reporting, downtime processes, and system integrations.

Partners with vendors and clinical stakeholders to deliver certified, scalable solutions aligned with operational and regulatory requirements.

• Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows.
• Provide Epic product function expertise for the design, build, and testing for assigned module(s), including but not limited to Beaker.
• Perform complex work for assigned applications including analyzing system capabilities to resolve questions of program intent, identifying output requirements, input data acquisition, reporting techniques and structure, and data controls.
• Maintain assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Test and troubleshoot existing and proposed systems to resolve and anticipate application issues.
• Contribute to the planning of application development and deployment, looking at existing information to identify areas for improvement. Independently provide viable resolution to end-user inquiries and problems related to applications, consulting with appropriate vendors where needed.
• Lead data management and process improvement activities for assigned application. Contribute to the design and upgrade of systems to ensure up-to-date versions. Provide guidance to vendors on patches and upgrades needed to existing business systems to ensure up-to-date and reliable functionality fit.
• Analyze end-user requirements, respond to and resolve more complex end-user requests/issues, participate in end-user support and training activities, act as an analyst to define/refine business processes and support end-user reporting needs.
• Manage application projects or serve as a project lead for an application module or system that requires high level of subject matter expertise or certifications related to a specific application.
• Maintain advanced knowledge of current operational workflows that are supported through the business or clinical applications.
• Service Delivery – take personal ownership of issues, ensure a high degree of accuracy with all communications/deliverables, complete tasks according to committed timelines, demonstrate excellent service recovery, and communicate with customers consistently.
• Workflow Analysis – independently perform workflow analysis and design with input and guidance from key operational leadership.
• Testing – participate in system testing events by executing scripts.
• Upgrades/Optimizations – perform system activities related to upgrades and optimization with vendor assistance.
• Leadership – actively participate in departmental and customer team meetings. Prepare and present substantial portions of meetings regularly. Act as a team resource by taking notes or other support activities.
• Knowledge – achieve and maintain up-to-date application knowledge for assigned applications/process areas.
• Downtime Processes – actively participate in testing of downtime processes.
• Training – provide input related to the development of training content for users.

• Bachelor’s Degree Required, Master’s Degree preferred
• Certifications:
  • 3+ Years of Beaker build experience
  • Minimum 1 year of Clinical Laboratory experience Preferred
  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision
  • Content Management Badge (AKA Data Courier experience) preferred
  • Cogito Certification preferred
  • Order Transmittal Certification preferred
  • Haemonetics Blood Bank Experience preferred

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more