Room Attendant Job Miami Beach area,Florida USA,Maintenance/Cleaning

POSITION: ROOM ATTENDANT

REPORTS TO:

HOUSEKEEPING SUPERVISOR AND/OR DIRECTOR OF HOUSEKEEPING
Below are the core responsibilities that make up the priority functions and the most important
responsibilities of this position. These core responsibilities are divided into two categories, Job Function
and Professionalism and Style Expectations.
Following the Core Responsibilities is a

Physical Requirements category that is also expected of all
positions within Hotel Greystone Miami Beach.
Each responsibility of this position is assigned a weight that indicates the percentage of the overall job it
represents. For performance appraisal purposes, the Core Responsibilities (what the job is; the
substance of the job) account for 95% of the overall appraisal score. The other 5% is based on the
Professionalism and Style category (how the individual goes about doing the job).
Job Function Weight
Job Functions describe the substance and the most important responsibilities for
the job.

Total 95%

Job Functions

1. Administration

Report to Housekeeping Office at the beginning of shift, pick up and sign out key,
and return key when reporting to office at end of shift.
Clean and maintain all assigned rooms and suites daily, including bed stripping,
bathroom cleaning, vacuuming, dusting, checking of room lights, air conditioner
unit, television, spot cleaning, and stocking all room supplies.
Report any items missing from rooms and suites.
Report all items in need of repair to supervisor and maintain equipment used in
work.
Scrupulously follow all safety guidelines, i.e.: blocking open door with cart.
Protect guest safety and well-being; follow all policies and procedures, i.e.: guest
missing room key must get replacement at front desk with identification.
Greet all guests with warm, friendly welcome; inquire about their well-being.

75%

2. Support

Must have a comprehensive knowledge of the English language to effectively
communicate with guests, associates, and vendors.
Ability to accurately and timely report information to appropriate parties.
Ability to scrupulously follow all Greystone policies and procedures; hold
subordinates accountable for same.
Attend required meetings.

20%

Professionalism and Style Expectations

Professionalism and Style Expectations Weight
These are expected of every associate within Greystone Master Tenant, LLC. Total 5%

3. Personal Effectiveness

Projects and assignments are completed thoroughly, professionally, and with
care.
Adjust to high-pressure conditions and is open to change.
Consistently maintains positive demeanor.
Assumes responsibility for personal growth and development.
Conducts him/herself (acts and dresses) professionally at all times; sets
standards for all associates and holds them accountable for same.

4. Communication

Understands and communicates the Greystone Mission.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decisions, or problems to appropriate parties on a
timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.

Physical Requirements

5. There are required of every associate.

Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimum pulling of 20 pounds.
Other duties may be assigned.

Additional responsibilities specific to you are:

Must have a comprehensive knowledge of all hotel departments and functions.
Must have good mathematical and computer skills.
High school education is required, and relevant training and experience required.
Additional education is preferred.
Ability to obtain required licenses or certificates.
CPR and first aid training are preferred.
Additional language preferred.