Membership Relations Associate position in Miami, FL

Membership Relations Associate

Full Time 40 hours per week

Reports to:

President and CEO and Chief Operating Officer

Job Description:

Under the direction and guidance of the President and CEO under the supervision of the Chief Operating Officer of the Chamber of Commerce, the Membership Relations Associate is responsible for new Pillar and General Member outreach; improve retention of chamber members through educating them on the benefits and services they can receive, and by effectively managing Chamber awareness. The incumbent will develop and support programs for the Members while maintaining a fiscal responsibility to the organization.

The Membership Relations Manager will insure the provision of quality benefits and services to the general membership.

Duties and Responsibilities:

• Membership Relations Associate will work with President & CEO and the COO of the CC, staff, Pillar members, general members, and Pillar Board of Trustees and CC Board of Governors to reach out to prospects for Membership.
• Membership Relations Associate will inform all prospects and members the Pillar benefits of membership, the sponsorship opportunities and the committees/councils of the MBCC as well as all marketing, advertising opportunities within the organization.
• Membership Relations Associate will develop goals for membership sales and follow ups on a weekly basis with direction from the Acting Membership Director
• Membership Relations Associate will meet one-on-one with Chamber members to strategically establish business development efforts.
• Membership Relations Associate will work with membership goals of the budget set forth by the President/CEO
• Membership Relations Associate will document all conversations with prospects and members in Chamber Master
• Membership Relations Associate will follow the guidelines of the policies and procedures of membership set forth by the President/CEO (see attached)
• Membership Relations Associate will submit a weekly list of prospects to President/CEO and/or the COO.
• Membership Relations Associate will perform other duties as assigned by President/CEO and or the COO.
• Membership Relations Manager will serve as the MBCC Staff liaison in 1-2 committees/councils of the chamber.

Requirements:

• Ability to effectively communicate & present information clearly and respond to questions from members, prospects, visitors, and colleagues
• Ability to sell and close membership packages
• Ability to assess business needs of prospective members
• Ability to multi task and meet tight deadlines in a collaborative working environment.
• Follow the guidelines of the policies and procedures of the Miami Beach Chamber of Commerce Employee Manual.
• Follow the guidelines of the policies and procedures of membership set forth by the President and CEO.