General Manager - Luxury Condominium

Salary: $180,000-$200,000

As a General Manager, you will be responsible for providing strong leadership and management direction on behalf of the Board of Directors.

Your primary responsibility is to oversee all aspects of the community's operations and to ensure that the Board's mission and vision are upheld. This includes maintaining strong relationships with the Board of Directors, committees, residents, and external entities such as local government agencies, utility companies, and emergency services.

In this role, you will serve as the primary point of contact for the community, enhancing communication and ensuring effective oversight of staff and operations. You will be responsible for the day-to-day operations, legal compliance, and overall management of the Association and its staff.

• Strategic Planning:
  Develop and implement short-term and long-range plans aligned with the Board's vision.
• Financial Management:
  Oversee the annual budget process, monitor financial performance, and ensure cost containment.
• Operations Management:
  Manage day-to-day operations, including staffing, maintenance, and vendor relationships.
• Community Relations:
  Foster strong relationships with residents, Board members, and external stakeholders.
• Legal and Regulatory Compliance:
  Ensure compliance with all applicable laws, regulations, and community governing documents.
• Team Leadership:
  Recruit, hire, train, and develop a high-performing team.
• Emergency Preparedness:
  Develop and maintain emergency plans and procedures.

• Overseeing the building's budget and financial performance.
• Managing the building's operating expenses and revenue streams.
• Ensuring timely and accurate financial reporting.

• Maintaining the building's physical condition through regular inspections and preventive maintenance.
• Overseeing construction projects and renovations.
• Ensuring compliance with local building codes and regulations.

• Providing exceptional customer service to residents.
• Resolving resident complaints and issues promptly and efficiently.
• Organizing and managing building amenities and services, such as fitness centers, pools, and concierge services.
• Enforcing building rules and regulations.

• Hiring, training, and supervising building staff, including maintenance workers, security personnel, and concierge staff.
• Evaluating employee performance and addressing performance issues.
• Ensuring compliance with labor laws and regulations.

• Managing relationships with vendors and contractors.
• Negotiating contracts and ensuring timely and quality service delivery.

• Implementing and maintaining security protocols and procedures.
• Responding to emergencies and coordinating with local authorities.
• Ensuring the safety and security of residents and property.

• Staying up to date on local, state, and federal laws and regulations.
• Ensuring compliance with all applicable laws and regulations.

• Strong leadership and communication skills
• Financial acumen
• Problem-solving and decision-making abilities
• A commitment to excellence and customer service

By effectively fulfilling these responsibilities, you will contribute to the overall success and well-being of the community.

• Direct Reports:
  Property Manager and/or Assistant Manager
• Monitor lifestyle operations (if applicable) through regular property walks around the facility, active involvement with management staff, and attendance at various functions.
• Plan and implement adequate programming for all members, adhering to budgetary constraints.
• Ensure all expense control systems are in place with close monitoring of all…