Parking Cashier

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.

An SP+ Cashier will create an efficient, stress‑free, and enjoyable experience for each customer. This includes receiving payment from customers for parking services and facilitating the flow of traffic through the facility by performing the following duties:

What you’ll do

Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.

• Responsible for being at work every scheduled day, on time and in uniform, and ready to assist customers.
• Count the “bank” of revenue at the beginning of the shift to ensure the starting total is correct.
• Collect cash and/or validations and maintain the security of cash.
• Make change and issue receipts or tickets to customers for each transaction.
• Compute or re‑compute the bill from a ticket showing the amount due per customer.
• Operate the cash register after time calculation (manually or by machine), calculate the cost or transaction, and display the cost of the customer transaction on the cash register.
• Quote prices for parking services for which money is received upon customer receipt.
• Give directions to city locations and assist customers, ensuring they get where they are going easily and efficiently.
• Complete lost ticket forms when original tickets cannot be located.
• Resolve customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
• Answer the telephone in a prompt and courteous manner.
• Maintain the cleanliness of the booth and pick up trash in the surrounding area.
• Conduct timely checks to ensure a proper inventory of necessary work aids and supplies is located in the booth.
• Verify the log of shift transactions against the bank of revenue on hand.
• Compile the bank of collected revenue during the day once a predetermined amount of money has been collected.
• Record amounts received, cars in/out of the facility, cars left in the facility (if applicable) while preparing the shift report of transactions.
• Any other duties that may be assigned by the supervisor.

What you need

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The listed requirements are representative of the knowledge, skill, and/or ability required.

Education and/or

Experience:

Less than high school education or up to one month of related experience or training or an equivalent combination of education and experience.

Availability to Work: Special shift requirements, if any, will vary depending on a location’s hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week‑ends may be required.

License Requirement: The individual will only be required to have and maintain a valid state‑issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Mathematical skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to make change.

Language skills: Ability to read and comprehend simple instructions, short correspondence and memos; ability to write simple correspondence; ability to effectively present information in one‑on‑one and small group situations to customers, clients, supervisors and other employees of the organization.

Reasoning ability: Ability to apply common sense understanding to carry out…