Sales Coordinator Miami Convention Center

Position Summary

The Sales Coordinator provides administrative support to the Sales & Marketing Department and assists with business development and sales for trade shows, meetings and conventions, consumer shows, and local event bookings for the Miami Beach Convention Center (MBCC) and campus. The role supports the Director of Sales & Marketing and Sales Managers, coordinates licensing of space and event booking, represents the organization in a professional manner by providing customer service, responding to sales inquiries, coordinating prospecting initiatives, and conducting site visits.

Key responsibilities include CRM system administration, monthly and annual reporting, survey administration, goals tracking, data analytics and data entry, filing/records management, day-to-day sales-related activities, and projects as assigned. This role supports revenue targets and economic impact goals while upholding high standards of quality.

Health, Dental and Vision Insurance; 401(k) Savings Plan; 401(k) matching;
Paid Time Off (vacation days, sick days, and 11 holidays).

Hourly rate: $26.00-$28.00.

This position will remain open until July 24th, 2026.

• Input, update, and oversee the scheduling calendar and booking platform/CRM system with all booking activity for the Miami Beach Convention Center.
• Maintain and generate a bi-monthly update of the Calendar of Events.
• Administer booking leads from the Greater Miami Convention & Visitors Bureau, Cvent and the website.
• Assist clients with questions pertaining to the use and rental of the facilities. Performs research and gathers the appropriate preliminary information on booking worksheets regarding availability, nature of event, etc.
• Acts as point person in the sales department for all requests for dates and space by other departments.
• Assist the Associate Director of Sales and Sales Managers with tracking rental applications, past-due contracts, and outstanding payments.
• Maintains all digital filing in online client sales files.
• Assist the Sales Managers in the preparation of contracts, contract revisions, and addendums.
• Answers incoming phone calls and email inquiries for the Sales Department.
• Acts as sales lead for all City of Miami Beach events and Rum Room and Venu events.
• Assist in scheduling of planning meetings, site visits, and pre-con meetings.
• Performs various administrative functions such as preparation and tracking of lease agreements and addendums by managing and updating the sales database/CRM; attends monthly sales meetings and prepares/distributes the agenda.
• Assist Sales Managers in the preparation of event addendums and related correspondence; review documents for completeness and accuracy; assist in following up with facility users regarding 1st deposits, insurance, and other related license agreement requirements.
• Assist Sales Managers in updating facility user contact and account information, blocking meeting space and other event booking information in the event booking and management system.
• Communicates with sales leaders of GMCVB, area hotels, hospitality partners, and venue partners to align strategies and needs.
• Create and maintain event files; distribute and reconcile all event folders and respective checklists for Sales, Event Services, and Finance departments.
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Provides reception coverage support as needed.
• Manages bookings in the Momentus Technologies Booking / CRM platform.
• Assist with optimizing data, digital systems integrations, and lead generation sources.
• Work with digital selling strategies via Linked In, Cvent, and emerging online platforms, including the implementation and usage of Artificial Intelligence (AI) tools approved by OVG.
• Assist with developing and implementing sales strategies and marketing plans to promote and sell the MBCC and its campus.
• Compiles data and prepares monthly sales reports, annual sales reports, as well as revenue projections, sales statistics, data visualizations, booking data of…