Public Safety Supervisor Miami Convention Center

Position: Public Safety Supervisor | Full-Time | Miami Beach Convention Center
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

As a Public Safety Supervisor at the Miami Beach Convention Center, you will lead a dedicated team ensuring the safety and security of our guests, employees, and partners. You'll oversee and support the security team on your shift, making sure all personnel are fulfilling their critical duties. From patrolling our expansive property and parking lots to securing entry points, you'll be at the forefront of safeguarding every corner of the facility.

This role plays a vital part in maintaining order and protection during the dynamic move-in/out of trade shows, conventions, and major events, working hands-on and through your team to create a safe and secure environment for all.

This role pays an hourly rate of $20.00-$22.00

Benefits for Full-Time roles:
Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 14, 2026.

About the Venue

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors, and attendees to Miami Beach and Miami. Reimagined following a 640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, trade shows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach is under development and slated to open in late 2027. A LEED Silver-certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms.

The MBCC's immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural and artistic attractions makes it an ideal venue for your next event.

Responsibilities

* Conduct Shift Briefings:
Lead shift briefings with staff to provide essential information about upcoming events, report any incidents, and discuss other relevant activities. Ensure that all team members are informed and prepared to effectively carry out their duties.

* Review Department Rover Checklists and Command Center Log to Address Issues:
Examine department rover checklists and the command center log to promptly communicate any violations or potential safety concerns to the appropriate departments. Follow up to ensure that all identified issues are corrected to maintain a safe and compliant environment.

* Review Event Specifications and Ensure Task Completion:
Thoroughly examine event specifications and ensure that all assigned tasks are completed accurately and on time. Coordinate with relevant teams to confirm that event requirements are met, and everything is in place for a successful event.

* Manage Building Access Key Cards:
Work with the Director and Manager to oversee the issuance, distribution, and tracking of all building access key cards. Ensure that only authorized individuals receive key cards and maintain accurate records to control and monitor access to the building.

* Maintain and Control Building Access:
Oversee and regulate access points to the building, ensuring that attendees, show promoters, contract partners, building contractors, exhibitors during move-in/move-out, and employees are authorized and properly monitored. Implement access control measures to maintain security and manage the flow of people entering and exiting the premises.

* Maintain and Inventory Security Equipment:
Ensure that all security equipment is properly maintained and accounted for. Conduct regular inspections to verify that all equipment is functioning correctly. Report any irregularities, malfunctions, or shortages immediately to ensure the security system's integrity.

* Provide Customer Service:
Deliver high-quality customer service to the public, clients, contractors, and staff. Ensure that all interactions are handled professionally, addressing inquiries, concerns, and requests promptly and efficiently.

* Ensure the Safety of Individuals and Property:
Safeguard the well-being of all individuals and the security of property on the premises. Implement and enforce safety protocols to prevent accidents, theft, or any other threats, ensuring a secure environment at all times.

* Manage Unruly Individuals:
Handle situations involving unruly or disruptive individuals with professionalism and composure. Use appropriate conflict resolution techniques to de-escalate situations while ensuring the safety of all parties involved.

* Complete…