Preventive Maintenance Engineer

Job Location:

The Palms Hotel & Spa - Miami Beach, FL 33140. Position Type:
Full Time. Travel Percentage:
None. Job Category:
Hospitality - Hotel.

The Preventive Maintenance Engineer is responsible for maintaining the hotel's guest rooms, public areas, and back-of-house facilities in excellent operating condition through preventive maintenance, troubleshooting, and repair activities. This position plays a critical role in ensuring optimal guest satisfaction by responding promptly and professionally to guest room maintenance requests and room call functionality concerns. The role requires strong hospitality-focused service skills, technical maintenance knowledge, and the ability to prioritize and complete work efficiently in a luxury hotel environment.

• Perform preventive maintenance and repairs throughout guest rooms, corridors, public spaces, offices, and back-of-house areas.
• Respond promptly to guest room maintenance calls and service requests with a strong focus on hospitality, urgency, professionalism, and guest satisfaction.
• Troubleshoot and repair guest room functionality issues including HVAC systems, lighting, electrical outlets, plumbing fixtures, drains, toilets, showers, sinks, televisions, safes, locks, door hardware, window treatments, and furniture.
• Ensure all guest room equipment and amenities are fully operational and meet hotel quality standards prior to room occupancy.
• Inspect guest rooms regularly to identify deficiencies and proactively address maintenance concerns before they affect the guest experience.
• Perform minor electrical, plumbing, carpentry, painting, and mechanical repairs as assigned.
• Repair and replace faucets, shower heads, pipe sections, light bulbs, switches, circuit breakers, toilet components, door hardware, furniture components, and related equipment.
• Ensure televisions, internet connectivity equipment, electronic locks, and related guest room technology systems remain functional and in proper working order.
• Open and reset guest room safes as required.
• Maintain all tools, engineering equipment, storage areas, and workshops in a clean, safe, and organized condition.
• Monitor inventory levels of engineering supplies and communicate material needs to supervisors.
• Support sustainability initiatives by minimizing waste and promoting energy and water conservation practices.
• Assist with emergency response situations, equipment failures, and operational needs as directed by Engineering leadership.
• Maintain accurate records of completed preventive maintenance and room call activities.
• Collaborate effectively with Housekeeping, Front Office, and other departments to ensure timely room availability and operational efficiency.

• Maintain the highest level of customer service and guest satisfaction according to the standards set forth by The Palms Hotel and Spa.
• Ensure compliance with health and sanitation policies in all areas.
• Adhere to all fire, safety, and security procedures according to hotel policy.
• Adhere to all sustainability guidelines as per the Inspired by Nature Program.

• Knowledge of general maintenance practices including electrical, plumbing, HVAC, carpentry, and mechanical systems.
• Ability to troubleshoot and resolve guest room maintenance issues efficiently and professionally.
• Strong hospitality mindset with commitment to guest satisfaction and service excellence.
• Ability to prioritize multiple room calls and maintenance requests in a fast‑paced hotel environment.
• Working knowledge of hand tools, power tools, and maintenance equipment.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Strong attention to detail and organizational skills.
• Functional ability to communicate effectively in English with guests and coworkers; additional languages are an asset.
• Ability to follow written, verbal, and scheduled instructions.
• Ability to maintain a professional appearance and demeanor at all times.

• High School Diploma or equivalent required.
• Technical or vocational training in Engineering, HVAC, Electrical, Plumbing, or related field preferred.
• Minimum one (1) year of maintenance experience in hospitality, hotels, resorts, or commercial properties preferred.
• HVAC certification, electrical certification, or related trade certifications are considered an asset.

• Ability to stand and walk for extended periods of time.
• Frequent bending, kneeling, climbing, reaching, and lifting.
• Ability to lift unassisted up to 50 lbs.
• Exposure to indoor and outdoor weather conditions typical of a beachfront hotel environment.
• Exposure to mechanical equipment, chemicals, noise, and maintenance‑related hazards.
• Ability to work flexible schedules including evenings, weekends, and holidays.