Engineering Supervisor

Job Description

Under the general guidance of the Assistant Director of Engineering, the Engineering Supervisor is responsible for performing preventive and ongoing maintenance throughout the hotel, back‑of‑house, and retail areas. The Engineering Supervisor must be proficient in multiple building trades including electrical, painting, carpentry, industrial plumbing, HVAC, kitchen appliances, swimming pools, and general mechanics. This role ensures all essential maintenance functions are performed and inspects major equipment and mechanical/electrical rooms to guarantee they are clean, well‑marked, secure, and in excellent working order.

• Receive and respond promptly to maintenance requests from guests and departments.
• Conduct daily property walkthroughs to identify maintenance needs.
• Manage maintenance tracking systems (e.g., HotSOS, Nuvola).
• Troubleshoot and repair lighting, plumbing, and electrical systems.
• Repair mechanical equipment including HVAC units, chillers, pumps, boilers, cooling towers, and energy management systems.
• Work safely with electrical systems ranging from low to medium voltage.
• Operate lifts and climb ladders to access elevated work areas.
• Troubleshoot electrical controls, lighting dimming, motor controls, and UPS systems.
• Respond to fire alarms and life safety system alerts, coordinating with engineering staff for resolution.
• Read and interpret blueprints and technical drawings.
• Maintain accurate records of preventive maintenance and service requests.
• Manage the preventive maintenance program to ensure timely completion and proper documentation.
• Collaborate with other departments to ensure engineering support for service issues.
• Handle guest complaints professionally to ensure satisfaction.
• Assist other employees and departments to support overall hotel performance.
• We recognize we are in the hospitality industry and that may require us to provide lateral service.
• We will on occasion call for each individual in the team to, on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.

All your information will be kept confidential according to EEO guidelines.