Senior Human Services Program Spec(Opbi) - 60070537 1

Senior Human Services Program Specialist

This is a state-wide vacancy – position location will be determined by selected candidate location. The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Economic Self-Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery. Under the ESS Program, the Office of Public Benefits Integrity (OPBI) is responsible for investigating public assistance fraud or misuse regarding SNAP (Food Assistance), D-SNAP (Disaster Food Assistance), TANF (Cash Assistance), and Medicaid programs by individuals or merchants.

This position is a full-time position working 40 hours per week. Business hours are 8:00 am - 5:00 pm EST, Monday - Friday. The incumbent is a member of the DCF D-SNAP Disaster Response team and, in that capacity, may be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours per day.

Minimum Qualifications:

• Must be a current DCF Economic Self Sufficiency employee.
• Must have at least four (4) years' experience determining eligibility for the Food Assistance, Medicaid, and Cash Assistance programs.
• Must have a valid State-issued driver's license.
• A willing to travel extensively, including overnight travel.
• Must have experience conducting Quality Management Systems (QMS) Quality Assurance Case Readings.

Preference will be given to candidates who meet the following:

• At least two years (24 months) experience conducting Quality Management Systems (QMS) Quality Assurance Case Readings.
• Experience as an ESS Supervisor
• Bilingual

Job Description:

The incumbent is responsible for conducting federally required management evaluation reviews, coordinating corrective action activities and planning with the circuits/regions, validating the accuracy of the local circuit/region reviews to assure consistent and appropriate review work and provide technical assistance to designated reviewers. The Headquarters Senior Human Services Program Specialist (SHSPS) is charged with timely and accurate completion of federal and state mandated reviews of eligibility decisions made by Florida DCF ESS staff in the Supplemental Nutrition Assistance Program (SNAP), Medicaid, and Temporary Cash Assistance (TCA).

SHSPS must demonstrate the ability and organizational skills to work independently. The SHSPS is responsible to provide data to be used as technical assistance to assist the agency in meeting accuracy thresholds in SNAP, Medicaid (Family and SSI-Related), and TCA determinations at both state and federal levels. Extensive knowledge of SNAP, Medicaid (all programs) and TCA policy is required. Expertise in the FLORIDA system, The Worker Portal and other ESS systems is required.

SHSPS must be proficient in the use of computers, web-based systems and Microsoft Office applications, including Word and Excel.