Dispensary Associate – Part Time

• Guide customers through their cannabis journey by educating them on product benefits and potential side effects
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Facilitate customer purchases in accordance with state regulations
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders efficiently
• Assist customers with product or device issues
• Work with leadership and management to resolve customer issues
• Document customer issues and concerns on customer profiles
• Maintain a clean and well-stocked workstation
• Assist with online orders, including deliveries, within a 2-hour timeframe
• Perform delivery associate tasks as needed

• High-school diploma or equivalent and experience in the field or a similar field
• Minimum 21 years of age, or minimum 18 in CT, PA, and WV
• Prior cash handling experience
• Conversational English
• Ability to operate computers, laptops, electronic equipment, and telecommunication devices
• Ability to understand and follow written and oral instructions
• Ability to work independently and in a team environment
• Must possess a valid driver's license and clean driving record to fulfill the Delivery Driver role
• Must be able to pass a comprehensive background record check
• Must possess the mental and physical capacities necessary to perform the job duties
• Must be able to move throughout the facility and lift, carry, push, or pull objects up to 50 lbs
• Must be available to work evenings, weekends, holidays, and after hours based on business needs

Demonstrates strong customer service skills with a focus on empathy and product knowledge while ensuring compliance with state regulations. Capable of efficiently processing orders and resolving customer issues in a fast-paced environment.

• Customer Service
• Cash Handling Experience
• Product Knowledge
• Valid Driver's License
• Ability to Lift 50 lbs

• Order Processing
• Cash Handling
• Electronic Equipment Operation
• Telecommunication Device Operation

• Empathy
• Compassion
• Teamwork
• Problem Solving

• Cannabis
• State Regulations
• Customer Journey
• Patient Orders

• Computers
• Laptops