Players Club Representative

Title

Players Club Representative

Miami Gardens, FL, 33056

Calder Casino

Calder Casino is a great place to work! As a Players Club Representative, you will provide support to the Marketing Department and assist with slot tournaments, player accounts, marketing, and promotions, as well as greeting tour buses and welcoming all patrons to the casino. Assure that guests have a favorable gaming experience.

• Tracking and issuing player cards for new and existing accounts.
• Redeem points from accounts for guests for cash or prizes.
• Assisting with weekly and large‑scale slot tournaments, including registration. Greeting buses requiring explanation of the casino, handing out coupon books and issuing Players Club cards, handling special coupons, and any other business.
• Coordinating promotions and events.
• Ensure the safety and security of guests and employees.
• Assist when needed with Promotions & Special Events setup/teardown, executions and announcing.
• Other duties as assigned.

• Maintaining a professional working relationship among all personnel.
• Oral and written communication skills.
• Willingness to assume responsibility relative to the Players Club.

• A high school diploma or GED equivalent.
• Zero to two years experience in customer service or clerical.
• Ability to obtain a valid gaming license.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; reach with hands and arms;

use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 30 pounds. The noise level in the work environment is usually moderate to loud. The employee is required to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.