Retail Shortage Control - Part Time

Shortage Control Associate

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high‑risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.

• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Monitor the entrance for the entire duration of every shift, focusing on reducing opportunities for theft, shoplifting, and other dishonest activities.
• Identify and report theft incidents and/or suspicious subjects to the Manager on Duty once identified.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills that support fostering productive business relationships.
• Flexible schedule work including nights, weekends, and holidays.

Part‑time associates may be eligible for a competitive wage, flexible hours, an associate discount, and various benefits including medical coverage, 401(k) plan, paid time off, holidays, and paid sick time in accordance with applicable law. Burlington offers training and development opportunities for growth.

01024 - Miami Gardens, 18226 NW 27th Ave, Zip Code 33056

Base Pay: $14 per hour

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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