In-Home Sales & Tech Support; Part Time

In-Home Sales & Tech Support

This is a local, in-home field role requiring daily travel to customer residences – not Remote.

$21.00 + mileage reimbursement + phone stipend + sales commission.

5 evenings/week –

Hours:

4:05 pm to 9:00 pm.

We’re looking for In‑Home Sales & Tech Support to work during our busiest hours. This entry‑level role is ideal for someone starting their career who enjoys talking to people and wants hands‑on sales experience.

As In‑Home Sales & Tech Support, you’ll be on the front lines helping customers through our Serve, Solve, Sell® approach. You’ll start with paid training and then work independently in the field.

• Meet customers in‑home, in‑office, or wherever they are. Asurion will pre‑schedule customer interactions, giving you the opportunity to meet and surpass sales targets.
• Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.

• Utilize your expertise to address and resolve customers’ tech issues, providing an understandable solution regardless of their tech knowledge.
• Ensure customers leave with a resolution that works and a product that addresses their future tech needs.

• Leverage Asurion’s range of products to offer tailored solutions to customers.
• Listen actively to identify customer needs and position products uniquely to meet those needs.
• Use strong negotiation and communication skills to close sales smoothly.

• Comfortable working in a sales environment with set targets.
• A valid driver’s license and satisfactory driving record with at least 1 year of driving experience.
• Proof of valid car insurance (Motor City excluded).
• A personal vehicle (excluding motorcycles). Customer service appointments are in neighborhoods and cities surrounding your inventory warehouse. Expected maximum travel distance is 120 miles one‑way.
• Work a varied 5‑day week schedule designed to meet customers on their timeline – including evenings, weekends, and holidays.
• A personal cellphone to stay connected while on the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal‑oriented, and persuasive communication skills.
• Open‑minded with a passion for learning a wide range of skills that will carry through various career paths.
• Natural outgoing individual who thrives in human interaction.
• Note:
  
  Work hours may vary based on business needs and market demand; flexibility may be required.

• Base hourly rate is guaranteed for all hours worked and paid bi‑weekly. Earned pay can be accessed early.
• Uncapped commissions based on sales performance, paid bi‑weekly.
• Mileage reimbursement following IRS guidelines, paid weekly.
• $35 phone stipend, paid monthly.
• Three weeks paid training focused on your success.

Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help over 350 million customers worldwide. Through interactions with customers, we demonstrate integrity in serving, solving, and selling.

Employee health and safety are top priority. Meeting customers at their homes creates a great experience, and we work hard to ensure all employees feel safe while doing their job.