Investigation Specialist Ii; Wt: Administrative Hearing Officer

Overview

Requisition No: 878130
Agency:
Highway Safety and Motor Vehicle

Working Title:

INVESTIGATION SPECIALIST II (WT: ADMINISTRATIVE HEARING OFFICER I)
- Pay Plan:
Career Service
Position Number:
Salary: $38,000.04 Annually
Posting Closing Date: 07/25/2026

OFFICE OF EXECUTIVE DIRECTOR
LEGAL
BUREAU OF ADMINISTRATIVE REVIEWS
FIELD OPERATIONS

• Career Service (CS) Opportunity*
• Open Competitive Advertisement*

Applicants living in the following counties are encouraged to apply:
Tallahassee, Jacksonville, Orlando, Tampa, Miami, Clearwater, and Tampa.

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person:
Tom Moffett, Tom Moffett

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

The Bureau of Administrative Reviews (BAR) is dedicated to improving the safety of Florida’s roadways, while at the same time providing excellent customer service and a fair and impartial due process for drivers whose driver license or driving privilege is suspended, revoked, canceled or disqualified.

As an Administrative Hearing Officer I, you will conduct administrative review hearings under oath to make determinations for possible reinstatement of driver licenses in accordance with Florida Statutes and FLHSMV policies and procedures. Duties include, but are not limited to, managing a complex caseload that is subject to strict deadlines, preparing and maintaining case files, researching case backgrounds, reviewing and evaluating testimony and evidence, analyzing information from various sources to make sound decisions, writing and issuing final orders, and documenting decisions and outcomes of hearings.

• Value professionalism and customer service – able to conduct hearings in a professional and impartial manner; maintain high professional standards and remain calm and courteous when dealing with customers.
• Possess strong communication and active listening skills – able to express ideas and facts clearly and convey complex or detailed information to customers with varying levels of understanding of the administrative hearing process.
• Value attention to detail, organization and prioritization – be thorough in accomplishing tasks and able to plan and organize time and resources effectively to meet deadlines and statutory requirements.
• Ability to analyze and comprehend a variety of legal and non-legal information to aid in making sound, well-informed and objective decisions. This includes review of driver history records, investigation reports, FLHSMV policies and procedures, administrative rules, and Florida Statutes.
• Possess discretion and integrity – able to handle sensitive information and maintain confidentiality.
• Proficiency in operating technology applications, such as Microsoft Office, and the ability to learn new software.

Preference will be given to applicants who have experience in the following areas:

• Experience with driver licensing.
• Experience analyzing and interpreting information from different sources to make decisions and draw conclusions; additional preference for experience interpreting Florida Statutes.
• Experience preparing written correspondence and reports.
• Experience creating and maintaining case files/document filing systems.
• Experience in customer service dealing with…