Accounts Receivable; AR Coordinator

Position: Accounts Receivable (AR) Coordinator
Company Overview:

Established in 2002, FOH® is a global award-winning hospitality and food service manufacturer brand including:
Front of the House® and room
360° by FOH®. Delivering more than products, our company and culture has received numerous recognitions through the years and was also featured in Fortune Magazine as "Best Workplaces in Manufacturing and Production". We are proudly certified as WBENC (Women's Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers.

FOH® offers an environment where entrepreneurial spirits are given the opportunity to grow without limits in a culture where you can influence the company's path. We are guided by our inclusive team, culture, commitment to sustainability, and diversity.

Position Summary:

The Accounts Receivable (A/R) Coordinator plays a key role within the Finance & Accounting team by ensuring accurate and timely management of all accounts receivable activities. This position is responsible for overseeing collections, invoicing, payment application, and maintaining precise financial records to support healthy cash flow and compliance with company policies.

As part of the centralized accounting team, this position supports AR for FOH INC and FOH Europe.

Additional Information:

• This is a permanent full-time non-exempt hourly position

Major Duties Include:

Accounts Receivable Management

• Manage a high level of daily A/R invoice exceptions across all FOH® entities.
• Process and apply credit memos, adjustments, and rebates accurately.
• Research and resolve short payments, over payments, refunds, and deductions.
• Ensure integrity and accuracy of the A/R ledger at all times.
• Assists with sales tax audits, corrections and adjustments as needed.
• Submits AR write-off recommendations as part of month-end process.
• Manages, applies and reconciles customers' advance deposits weekly.
• Supports collections when needed.
• Updates the departmental standards as needed.
• Maintain the accuracy of all accounting data fields in customer accounts in ERP system.

Invoicing & Payment Processing

• Coordinate final invoicing activities on the last business day of each month, including credit memos and A/R down payments.
• Produce invoices for all FOH® entities.
• Post invoices to business partners' portals promptly and accurately.
• Generate and deliver monthly A/R statements via SAP, ensuring successful distribution.
• Post incoming payments (bank deposits, ACH, wires, credit card batches) within the ERP system promptly for
  all FOH® entities.

Compliance & Tax Oversight

• Responsible for maintenance of Avalara Exemption Certificate process
• Compare sales tax liability posted to the general ledger with Avalara reports and make corrections as needed.

Communication & Support

• Respond to business partner inquiries submitted through the A/R inbox.
• Partner with key team members across entities to maintain strong business relationships.

Administrative, Leadership, and Other Duties

• Produce weekly dunning letters and ensure timely delivery of monthly statements.
• Record personal daily punches and approve accurate bi-weekly time and attendance records.
• Actively participate in one-on-one and group meetings, as well as FOH® Junior Leadership Team initiatives.
• Assist with additional duties and projects as assigned.
• Promote FOH® culture in all interactions

Education, Experience, and Computer Skills:

• Minimum 3+ years' experience in accounting, accounts receivables or related experience
• College degree in Accounting, Finance or related
• Proficient in Microsoft Applications, Excel
• Proficient with ERP systems, SAP Business One Accounting system
• Proficient with Business Partner portals and Avalara system

Skills Needed for Success:

• Strong customer service and interpersonal skills
• Critical accuracy in all financial transactions and projects
• Ability to handle confidential information
• Follows direction and works under pressure to meet deadlines
• Stress and time management skills
• Analytical, creative, practical problem-solving skills
• Work collaboratively and as part of a diverse team
• Communicate with excellence and clarity both verbally and in writing
• Project management skills and strong attention to detail
• Tech-savviness
• Strategic…