Accounts Receivable Specialist

Accounts Receivable Specialist (2994)# Accounts Receivable Specialist (2994)
Miami, FL 33142## Overview Position Type Full Time Job Shift Day Education  Level2 Year Degree

Travel Percentage None Category Accounting ## Description
** Position Summary
** The Accounts Receivable Specialist manages complex AR functions and financial analysis. Responsible for ensuring invoicing accuracy, resolving payment discrepancies, and supporting the organization’s overall financial health through proactive account management. Most have strong technical skills, minimal need for supervision, and a commitment to supporting Goodwill’s mission of empowering individuals through employment and training opportunities.
** Key Responsibilities
**** Billing & Revenue Management
*** Oversee invoicing accuracy and handle complex or contract-based billing.
* Apply specialized nonprofit accounting and compliance standards to revenue streams.
* Partner with programs, contracts, and finance leadership to resolve billing matters.
** Payment Processing & Reconciliation
*** Review, reconcile, and troubleshoot payment issues across various platforms (checks, ACH, credit cards).
* Perform detailed account reconciliations and independently resolve discrepancies and disputes.
* Maintain accuracy in the general ledger related to accounts receivable.
** Payment Processing & Reconciliation
*** Review, reconcile, and troubleshoot payment issues across various platforms (checks, ACH, credit cards).
* Perform detailed account reconciliations and independently resolve discrepancies and disputes.
* Maintain accuracy in the general ledger related to accounts receivable.
** Operational & Close Support
*** Play an active role in month-end close activities and year-end audit preparation.
* Provide necessary documentation to support annual external audits.
* Identify opportunities for process improvements and increased efficiency within the AR workflow.
* Perform other duties as assigned.## Qualifications
** Education & Experience
*** Associate’s or Bachelor’s degree preferred in Accounting, Finance, or Business.
* 2–5+ years of progressive accounts receivable experience.
* Prior experience in a nonprofit or multi-revenue environment is highly preferred.
** Skills & Competencies
*** Advanced proficiency in accounting systems and ERP software.
* Strong Excel skills, specifically for financial reporting and data analysis.
* Moderate level of professional judgment and the ability to work with minimal supervision.
* Excellent communication skills for regular interaction with internal leaders and external partners.
** Language

Skills:

** Must speak English. Bilingual (English/Spanish) is highly desirable.
** Competencies
* * To perform the job successfully, an individual should demonstrate the following competencies:
** Adaptability** – Adapts to changes in the work environment;
Manages competing demands;
Changes approach or method to best fit the situation;
Able to deal with frequent change, delays, or unexpected events.
** Analytical** – Synthesizes complex or diverse information;
Collects and researches data;
Uses intuition and experience to complement data;
Designs workflows and procedures.
** Communication (General)** – Excellent communication and interpersonal skills.
** Communication (Oral)** – Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification;
Responds well to questions;
Demonstrates group presentation skills;
Participates in meetings.
** Communication (Written)** – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; can read and interpret written information.
** Customer Service**—The Finance Department provides service and support to the entire Company, serving customers across the Company. It manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, and meets commitments.
** Design** – Generates creative solutions;
Translates concepts and information into images;
Uses feedback to modify designs;
Applies design…