Accounts Receivable Specialist

The Accounts Receivable Specialist manages complex AR functions and financial analysis. Responsible for ensuring invoicing accuracy, resolving payment discrepancies, and supporting the organization’s overall financial health through proactive account management. Most have strong technical skills, minimal need for supervision, and a commitment to supporting Goodwill’s mission of empowering individuals through employment and training opportunities.

• Oversee invoicing accuracy and handle complex or contract-based billing.
• Apply specialized nonprofit accounting and compliance standards to revenue streams.
• Partner with programs, contracts, and finance leadership to resolve billing matters.
• Review, reconcile, and troubleshoot payment issues across various platforms (checks, ACH, credit cards).
• Perform detailed account reconciliations and independently resolve discrepancies and disputes.
• Maintain accuracy in the general ledger related to accounts receivable.

• Play an active role in month-end close activities and year-end audit preparation.
• Provide necessary documentation to support annual external audits.
• Identify opportunities for process improvements and increased efficiency within the AR workflow.
• Perform other duties as assigned.

• Associate’s or Bachelor’s degree preferred in Accounting, Finance, or Business.
• 2–5+ years of progressive accounts receivable experience.
• Prior experience in a nonprofit or multi-revenue environment is highly preferred.
• Advanced proficiency in accounting systems and ERP software.
• Strong Excel skills, specifically for financial reporting and data analysis.
• Moderate level of professional judgment and the ability to work with minimal supervision.
• Excellent communication skills for regular interaction with internal leaders and external partners.