Collections Associate

Collections Associate

Location:

Miami, Florida Type:
Direct Hire Compensation: $45,000.00 - $55,000.00 Contractor Work Model:
Onsite

Hours:

40.0

• Coordinate the collection and verification of Housing Assistance Payment (HAP) information required to support accurate payment processing and account management.
• Interface with landlords, tenants, and internal stakeholders regarding payment issues, outstanding balances, discrepancies, and disputed amounts, ensuring timely resolution.
• Review and monitor portability billing and associated fees, ensuring accurate billing, documentation, and follow-up on outstanding balances.
• Monitor program cash flow and assist with tracking incoming and outgoing funds associated with leasing activity and HAP transactions.
• Review payment files and financial records to identify duplicate payments, discrepancies, over payments, and potential recovery opportunities.
• Examine and analyze documentation related to fund disbursements, identifying errors, inconsistencies, or issues requiring corrective action.
• Perform reconciliations and validate payment reports to ensure accurate financial tracking, support collection efforts, and maintain account integrity.
• Maintain detailed collection records, documentation, and communication logs to support financial accuracy and compliance with program requirements.
• Prepare and organize financial, statistical, and management reports related to collections, payment activity, and account status.
• Ensure compliance with applicable HUD regulations, agency policies, and established financial controls.

• Minimum of two (2) years of recent experience in fiscal management, collections, accounts receivable, accounting, financial operations, or a related field with an operation comparable in complexity to the Housing Choice Voucher (HCV) program; an equivalent combination of education and relevant experience may be considered.
• Ability to obtain all required certifications within established time frames.
• Advanced proficiency in Microsoft Excel and experience utilizing specialized Public Housing Authority (PHA) software systems.
• Strong knowledge of accounting principles, practices, and systems, including general ledger maintenance, journal entries, accounts payable, accounts receivable, reconciliations, and financial reporting.
• Demonstrated ability to analyze financial information, identify discrepancies, resolve account issues, and maintain accurate financial records.
• Experience preparing, compiling, and presenting financial, statistical, and management reports.
• Working knowledge of financial management systems, data processing applications, and automated reporting tools.
• Strong analytical and organizational skills with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
• Excellent verbal and written communication skills, with the ability to effectively communicate financial and business information to management, staff, landlords, tenants, and external stakeholders.
• Proficiency in written and spoken English required.
• Professional working proficiency in Spanish and/or Haitian Creole preferred.