Advisory Services - Global Payroll - US Payroll - Tax Services Manager

Location

Chicago, Miami, Dallas, Atlanta, New York, Iselin

Ernst & Young LLP's National Tax and EY EDGE practices comprise teams of professionals providing technical tax services to US and global clients. Our Global Payroll Operate practice helps clients manage global payroll needs proactively across more than 150 countries.

Our market‑leading approach combines extensive local payroll service experience with a standard global payroll compliance and implementation methodology, providing integrated, consistent, high‑quality service that unlocks the potential of the payroll function across the entire process.

• Managing large US payroll projects or recurring payroll delivery processed on industry leading payroll software ensuring timeliness and accuracy, which will require ownership, project management, decisions and resolution, including the escalation of client, central support teams and internal country issues
• Create process and team to deliver quick and effective implementations for new clients
• Work with other EY services lines in providing a combined back office offering and ensuring client receives seamless “one‑EY” experience
• Provide/drive innovation and continuous improvement for our global payroll solutions or tools
• Developing relationship with clients and become their trusted advisor
• Manage EY internal stakeholders, client and vendor communications and relationships
• Train, mentor and develop the team to provide them with required US payroll or technical knowledge to grow within the team
• Support business development and process improvements that helps growth of the US Payroll operations
• Identifying opportunities to improve our project delivery tools and templates
• Building on technical competence by keeping up to date on global trends, developments and regulations and applying them to moderately complex situations and undertaking non‑routine, complex project‑type work as requested by clients
• Defining future process after Go live and stabilization
• Raise red flags on any delays during implementations
• Prepare SOPs and workflow document for client payroll processing
• Work with other managers towards learned lessons and opportunities for improvements for future implementation
• Support Senior Manager in managing business development conversations, practice management and engagement economics

• US Payroll process knowledge (including implementation and recurring payroll operations)
• Working knowledge of leading software like SAP, ADP global view, Paychex, Paylocity, Master Tax etc.
• Implementation experience of large projects with several stakeholders
• HR, treasury and/or accounting experience
• Create solutions and processes from scratch
• Juggling projects and priorities as per agreed deadlines and escalations
• Testing management skills
• Data conversion reconciliation experience
• Strong analytical skills, problem‑solving ability and attention to detail
• Project management skills

• Bachelor's degree and relevant post‑graduate qualification, preferably with an emphasis in Sciences, MIS, Finance or Accounting
• 5‑7 years of US payroll implementation; end to end payroll processing and payroll delivery management
• 10+ years of US payroll processing and compliance experience
• CPA and/or CPP is must
• US Payroll implementation and project management experience
• Strong numbers acumen, including analytical abilities and proficient skills in Excel, MS Access, SQL Queries, or other leading data analytics tools in the market
• Experience in payroll integration with leading global HCM platform such as Workday, SAP HR, Success Factors or Oracle
• Excellent organizational skills with a proactive approach to problem solving and attention to detail
• Strong analytical, project management, and organizational skills, with a detail‑oriented approach
• Willingness to travel as needed, and working in a balanced hybrid environment

• SAP technical and configuration knowledge
• Contract negotiation and vendor negotiation experience
• Presentation and leading a demo capabilities
• Benefit/HR integration project experience
• Working knowledge of GL reconciliation
• Working knowledge of…