Standards of Excellence Administrative Assistant

Standards of Excellence Administrative Assistant

Join to apply for the Standards of Excellence Administrative Assistant role at KW PROPERTY MANAGEMENT AND CONSULTING
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As the key employee liaison between the Regional and District Manager and KWPM services & internal support staff, the Standard of Excellence Administrative Assistant performs duties that project a professional and competent image. Service to customers in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the administrative and operational functions of the Company and requires established organizational skills, attention to detail, solid time management, and good interpersonal skills.

• Assist in the daily operation of administrative duties following established company procedures and guidelines.
• Perform administrative assistant functions including, but not limited to: record keeping, filing, mail collection and distribution, word processing, data entry, maintain and replenish office supplies, and other essential needs as required.
• Maintain, update, type, and coordinate account information in respective databases.
• Monitor overall Standards of Excellence reporting.
• Review Website for respective properties and determine if information is current and in accordance with KWPMC standards.
• Determine if each property is following proper payroll procedures.
• Access KWPMC Technology and determine if each property is using KWPMC technology (KWIC, KWPM Lynk, Newton, Paycor, Jenark, etc.).
• Review the meeting minutes and meeting agendas by property and determine whether information is being uploaded and kept current.
• Review the action plan template for each property and determine if the property meets the standards for proper action plan documentation.
• Review monthly Property Manager report and determine whether it follows KWPMC standard operating procedure.
• Communicate via e‑mail staffing changes internally and externally (after‑hour service). Review KWPM Lynk to determine whether the property information in KWPM Lynk is current.
• Verify that property inspection per property is complete.
• Verify that all property insurance information is uploaded in KWPM Lynk.
• Depending on the time of the year, verify that Budget, Year‑end Review and Hurricane Procedures are complete.
• Prepare Monthly Property score card, list of deficiencies and PowerPoint presentation.

The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

This is a full‑time non‑exempt (hourly) position. Days and hours of work will be Monday – Friday, 8:30 am to 5:30 pm. This schedule may change to accommodate the business needs of the company.

Minimal travel will be required. Travel will generally be to attend meetings and training at an off‑site location, generally within the city limits of the property.

• HS Diploma or GED;
  Preferred education;
  Bachelor’s degree.
• Prior experience in a related role/position; a minimum of 2 years of experience.
• Working knowledge of computer and associated programs; MS Office Suite.
• Ability to multi‑task, set, and manage priorities.
• Excellent communication and listening skills to interact with a diverse and multi‑culture population.
• Keyboarding ability with accuracy at 45–50 words per minute.
• Must function in a team organized environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Entry level

Part‑time

Administrative