Part-Time Program Assistant , Continuing Education & Professional Development

Job Title: Part‑Time Program Assistant I, Continuing Education & Professional Development

Location: West Campus

Type: Temporary, Part‑Time

The Part‑Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department.

• Receives, screens, and directs phone calls from the general public
• Provides support to the program coordinators and part‑time instructors in a number of clerical and administrative functions
• Creates letters of completion and attendance
• Assists instructors with drops and adds
• Prepares packages for pre and post‑testing, as needed
• Monitors student attendance
• Provides class rolls and grade rolls to instructors and alerts them to problems
• Performs other duties as assigned

• High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience
• All degree(s) must be from a regionally accredited institution

Knowledge and understanding of College organization, goals and objectives, and policies and procedures

Thorough knowledge of Continuing Education departments, policies, and class offerings

Familiarity with College organization and policies

Possess excellent telephone and customer service skills

Ability to follow instructions and work with minimal supervision

Possess excellent interpersonal and communication skills

Knowledge of class schedules, pre and co‑requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the department

Ability to work a flexible schedule to include evening and weekend assignments

Ability to work well in a multi‑ethnic and multi‑cultural environment with students, faculty and staff

The final candidate is to successfully complete a background screening and reference check process.