Office Manager

We are looking for a highly organized Office Manager with legal experience to oversee daily firm operations, manage administrative staff, handle personal/executive support for the attorney, and provide hands‑on assistance on the legal/case management side. This hybrid role combines office leadership with case oversight in a growing personal injury plaintiff firm, ensuring smooth workflows, client satisfaction, and operational efficiency.

• Oversee day‑to‑day office operations: scheduling, supplies, vendor coordination, facilities maintenance, and technology/IT needs.
• Supervise administrative/legal support staff (e.g., intake coordinators, receptionists, assistants), assign tasks, monitor performance, and ensure compliance with firm policies.
• Act as Head Case Manager
  :
  Track case progress across the firm, monitor deadlines/calendars, elevate issues to attorneys, and assist with high‑level case coordination (e.g., client follow‑ups, medical appointment scheduling, demand prep support).
• Provide direct legal assistance as needed:
  Draft basic correspondence, organize files/records, prepare settlement packets, communicate with clients/insurers in English and Spanish, and support pre‑litigation tasks.
• Handle attorney personal/executive support:
  Manage calendar, travel, personal errands, confidential matters, and billing/collections oversight.
• Manage firm finances basics:
  Oversee billing, accounts receivable/payable, expense tracking, and client trust account reconciliation (with attorney oversight).
• Serve as primary point of contact for clients, vendors, and staff; maintain professional, bilingual communication.
• Implement process improvements, ensure office security/confidentiality, and support firm growth initiatives.

• Minimum 3–5 years of experience in a legal office environment (e.g., prior role as case manager, legal assistant, paralegal, or office admin in PI or civil litigation).
• Fully bilingual in English and Spanish (fluent written and verbal; essential for client/staff interactions).
• Proven office management or supervisory experience, with strong organizational, multitasking, and problem‑solving skills.
• Proficiency in Microsoft Office (Excel/Word/Outlook), legal software (e.g., Clio, MyCase), and basic accounting tools.
• High level of discretion, professionalism, and client‑service orientation.
• Ability to handle confidential/personal matters with integrity.

• Paralegal certificate or prior hands‑on case management in personal injury (plaintiff side a plus).
• Experience with firm budgeting, HR basics, or marketing/client intake.
• Familiarity with Florida PI processes and court filings.