Client Services Liaison

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you.

Join the Greenberg Traurig Team as a Temporary Receptionist located in our Miami office.

We are seeking an energetic Receptionist to support The Real Estate team serving as the first point of contact for high-profile clients, partners, and visitors. This role requires exceptional professionalism, superior communication skills, and the ability to manage a high volume of incoming calls while maintaining a polished and client-focused demeanor. The ideal candidate is organized, proactive, and able to uphold high service standards.

This role will be based in-office basis Monday - Friday, 9:00 am - 6:00 pm. Regular in-office presence is required for day-to-day operations.

Position Summary

The ideal Real Estate Receptionist candidate is poised, highly organized, and exceptionally skilled in communication. You will serve as the first point of contact for high-profile clients and guests, expertly manage a high volume of incoming calls, coordinate conference rooms, and support the Real Estate team with administrative tasks. Professionalism, discretion, and a service-oriented mindset are essential to success in this role.

If you excel in fast-paced environments and enjoy delivering exceptional client experiences, we encourage you to apply and grow with our team.

Key Responsibilities

• Serves as the primary point of contact for clients, visitors, and business partners, ensuring a warm, polished, and professional welcome.
• Manages a high volume of inbound calls and route inquiries efficiently to the appropriate team members.
• Assists clients, using empathy, clear communication, and service recovery techniques to ease frustration and ensure a positive experience.
• Maintains a clean, organized, and client-ready reception area at all times.
• Oversees conference room scheduling, ensuring seamless coordination for internal meetings and client appointments.
• Supports internal events and on-site gatherings by coordinating space, supplies, and guest accommodations.
• Assists with general administrative tasks such as mail distribution, document handling, scanning, copying, and filing.
• Prepares basic correspondence, updates departmental logs, and supports communication flow between clients and the Real Estate team.
• Upholds strict confidentiality and manage sensitive information with discretion.
• Collaborates with facilities, IT, and security teams to resolve front-office support needs.

Qualifications

Skills & Competencies

• 1-3 years of receptionist or administrative experience, ideally in a real estate, corporate, legal, or client-driven environment.
• Strong verbal and written communication skills with a professional demeanor.
• Proven ability to remain calm, empathetic, and solution-driven when assisting clients.
• Ability to multitask effectively and remain composed while managing high call volume and competing priorities.
• Exceptional attention to detail and organizational skills.
• Customer service-oriented approach with the ability to work independently and anticipate needs.

Education & Prior Experience

• High school diploma or equivalent. Additional administrative training is a plus.

Technology

• Proficient on MS Office (Word, Excel, Outlook, PowerPoint, Teams).

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.