Facilities & Operations Coordinator; Facilities​/Office Services

Position: Facilities & Operations Coordinator (Facilities/Office Services)

Location: Miami, FL

Company: Globally Recognized AM 100 Law Firm

Comp Package: Base to $85K, Paid overtime, comprehensive benefits, paid time off, retirement plans, bonus eligibility, professional development opportunities, etc.

Summary for Facilities & Operations Coordinator:

This position provides high-level operational and administrative support to the Senior Operations Manager, ensuring smooth day-to-day office functioning. The role coordinates across facilities, mailroom operations, digital production, guest services, and office logistics while supporting a fast-paced, professional environment.

The firm promotes a collaborative, high-performance culture where team members are encouraged to take initiative, improve processes, and contribute to operational excellence. This is a strong opportunity for a service-oriented professional who thrives in a dynamic setting.

Responsibilities for Facilities & Operations Coordinator:

• Support facilities operations by assisting with space planning, equipment coordination, vendor services, and general maintenance requests
• Liaise with building management and external vendors to coordinate repairs, service calls, and facilities-related issues, ensuring prompt resolution
• Coordinate daily mailroom operations, including sorting, distributing, and tracking incoming and outgoing mail and packages to ensure timely delivery
• Respond to and resolve internal service requests related to deliveries, mail, printing, scanning, and general office logistics in a timely and professional manner
• Operate and oversee digital production services, including high-volume printing, scanning, copying, binding, and document finishing while maintaining quality standards
• Assist with safety and emergency preparedness initiatives, including supporting drills, maintaining safety protocols, and coordinating training programs such as CPR/AED certification
• Provide front-facing customer service to attorneys, staff, clients, and visitors, ensuring a professional, welcoming, and responsive office environment

Requirements for Facilities & Operations Coordinator:

• 5+ years of experience in operations, facilities, office services, or a related professional environment
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with digital and document management systems
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Strong interpersonal and communication skills with the ability to interact effectively across all levels of an organization
• Demonstrated commitment to delivering high-quality customer service and operational support
• Ability to work independently, take initiative, and maintain attention to detail under pressure
• Ability to perform light physical tasks, including lifting up to 10 pounds as need