Coordinator, Entertainment

The Coordinator, Entertainment supports the Vice President and Entertainment leadership team by coordinating day-to-day shoreside operations and enabling consistent execution of Entertainment initiatives across shoreside and shipboard partners. This role maintains clear, timely communication with internal stakeholders and vendors through key tools and processes, including the Entertainment department newsletter (5,000+ team members), goal and financial planning session logistics, rollout tracking, distribution lists, contact sheets, organizational charts, and SharePoint access management.

Maintains and updates standard operating procedures and trackers that support Entertainment operations, including onboarding support, travel and expense processes, Executive Folio setup, travel arrangements, and IT/service requests. Collects, consolidates, and prepares reports; conducts research; and develops presentations and materials to support Entertainment priorities and leadership decision-making and serves as backup for timecard coordination to ensure continuity of payroll-related processes.

• Leadership Support:
  Coordinate scheduling, calendars, meeting materials, and complex travel logistics for the Vice President to enable timely execution of Entertainment priorities and efficient decision-making, while routinely attending in-person leadership meetings and weekly leadership calls to support alignment and internal visibility with shipboard and shoreside teams.
• Communication:
  Coordinate and publish department communications and operational updates, including presentations, newsletters, rollout schedules, organizational charts, departmental goals, and distribution lists. Draft and route leadership communications for review and approval, ensuring accuracy, brand voice, and timely delivery.
• Meeting & Event Coordination:
  Coordinate department meetings, workshops, and events that support Entertainment planning and execution, including agendas, presentation materials, facilities, catering, RSVP rosters, and event budget oversight. Oversee event setup, strike, and communications, while managing speaker and vendor coordination. Serve as a member of the Entertainment Summit committee, collaborating closely with the Manager of Professional Development on the planning and execution of Entertainment Summits.
• Resource Management:
  Provide day-to-day operational support for the Entertainment department, including coordinating IT/service requests, office equipment, conference room scheduling, and office supply inventory. Serve as Floor Captain, conducting audits of cubicle and office assignments and ensuring proper management of related equipment, while supporting hoteling space management for Entertainment areas. Support new hire onboarding by maintaining and enhancing onboarding materials and coordinating required access, tools, and supplies, in close collaboration with the Manager, Professional Development to maintain the shoreside toolkit.
• SharePoint Management:
  Maintain Entertainment SharePoint sites and access controls by updating, auditing, and administering permissions to ensure appropriate access level. Lead the design and ongoing maintenance of SharePoint sites to support team functionality, collaborating with the Director of Technical on site optimization and clean-up initiatives. Provide team support and basic training on document organization, versioning, and SharePoint best practices.
• Complimentary Cruise Request Coordination:
  Manage and submit complimentary cruise requests for the Entertainment department and coordinate approvals.
• Special Projects:
  Assist Vice President with special projects as needed.

• Environment:
  Participate in team meetings, projects, and brainstorming sessions to encourage collaboration and idea sharing. Foster a positive team environment by recognizing individual contributions and promoting a culture of mutual respect and support.

• Live Carnival’s expected behaviors, such as speaking up, respecting, and protecting, improving, communicating, listening and learning, and empowering. Encourage team members to share their insights, challenges, and suggestions to enhance collaboration and operational success, while proactively resolving conflicts.

• Actively participate in the Good Time Operations Committee, contributing to initiatives that enhance office culture, employee engagement, and overall team experience.
• Employee Recognition & Support:
  Coordinate and manage team care and recognition efforts, including bereavement outreach and employee milestone recognition such as anniversaries, life events, and other meaningful occasions, to support employee experience and team connection.

• Cross-Functional:
  Work with other Entertainment Leaders to support the alignment and consistency projects, communication across the department.
• Inter Company:
  Foster collaboration with internal and external stakeholders including Communications, IT, and…