Miami Front Desk & Office Operations Specialist

Position Description

The Office Coordinator at STRANG plays a critical role in ensuring the smooth daily operation of the office while delivering an exceptional experience to clients, visitors, and staff. This position serves as the first point of contact for the firm and supports administrative, operational, and facilities‑related functions across the organization.

This role works closely with the Office Manager and internal teams to maintain a welcoming, organized, and highly functional office environment.

This role is based in the Miami office and is 100% in-person.

This position requires travel between different locations within Miami‑Dade County. Candidates must possess a valid driver’s license, maintain legally required auto insurance, and be able to operate a vehicle safely.

• Serve as the first point of contact at the front desk, greeting clients, guests, vendors, and staff with a high level of professionalism.
• Create and maintain a welcoming and hospitable office environment.
• Answer, screen, and direct incoming inquiries to the appropriate team members.

• Support daily office operations to ensure a well‑organized, efficient, and functional workplace.
• Coordinate conference room scheduling, including managing calendars and sending meeting invitations.
• Assist with office setup and coordination for meetings, presentations, and internal events as needed.
• Troubleshoot minor office or administrative issues as they arise.

• Manage incoming and outgoing mail, including sorting, distributing, and forwarding correspondence in a timely manner.
• Receive and track packages and deliveries.
• Coordinate shipping logistics, including preparing shipments and working with carriers such as Fed Ex and UPS.
• Arrange pickups and deliveries, including transporting plans, samples, and materials to designated locations when required.

• Maintain shared spaces, including workstations, conference rooms, kitchens, and common areas.
• Monitor office, kitchen, and restroom supply levels and coordinate restocking of groceries and essentials.
• Support office cleanliness by coordinating waste removal, light maintenance needs, and vendor services.
• Assist with watering and maintaining office plants.
• Track inventory and coordinate ordering to ensure adequate stock levels are maintained.

• Provide administrative support to coworkers, including data entry, document management, and account or password updates.
• Assist with external and internal correspondence as needed.
• Support office‑wide initiatives, including Learn & Lunch sessions and internal events, ensuring smooth execution.
• Respond to coworker and partner requests in a timely, professional, and solution‑oriented manner.

• Perform light lifting and moving of office materials, supplies, or equipment when necessary.
• Assist with minor setup or reconfiguration of office spaces.
• Support logistical needs related to office operations and day‑to‑day requests.

• Prior experience in a customer‑facing role, especially with front desk, office coordination, administrative, or receptionist role.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple tasks and shifting priorities.
• Experience in Microsoft Suite.
• Positive, proactive, and service-oriented mindset.
• Ability to work independently while collaborating effectively with a team.
• Comfortable handling physical tasks as part of daily office operations.
• Valid driver’s license, auto insurance, and the ability to legally and safely operate a vehicle.