Bilingual Project Coordinator

Bilingual Project Coordinator

Roy Jorgensen Associates, Inc. is currently seeking a full‑time Bilingual Project Coordinator in Miami, FL. This intermediate administrative role involves direct responsibility for the administration of the JAMMS and JDE system, the central hub of field operations. The role requires daily management of service requests and work orders, data entry, phone handling, assignment and scheduling of work orders, creation of production and scheduling reports for field operations, preparation of client reports, accurate maintenance of all data, and advanced responsibilities including third‑party claims processing.

• Administer and maintain the in‑house database management system (JAMMS and JDE), including work order management, HCM module management, report querying, and customer service request review.
• Complete RACI duties and KPI’s.
• Answer, screen, and direct all incoming communications.
• Replenish and maintain office and shop inventory as directed.
• Create and modify documents using Microsoft Office products.
• Perform general clerical duties such as photocopying, faxing, mailing, filing, and manage the voicemail system.
• Maintain effective communication and close collaboration among clients and team members.
• Apply customer service focus to all job duties.
• Support project scheduling.

• Participate in weekly administrative meetings and required training.
• Be dependable, reliable, highly organized, and exhibit business maturity, discretion, enthusiasm, and a positive attitude.
• Show initiative; seek out work and complete tasks without instruction.
• Perform a series of administrative functions and provide additional services to maintain a neat and presentable work area.
• Provide assistance to other team members as necessary.

• Moderate lifting up to 20 pounds.
• Dexterity to write and manipulate a computer keyboard, mouse, and phone.
• Ability to hear and speak clearly.
• Ability to sit for extended periods of time.

• High School Diploma or GED; some college courses preferred, but not required.
• Bilingual in Spanish.
• Maintain company standards for background checks (criminal record, driving record, and controlled substance/drug testing).
• Neat, clean, and presentable appearance.
• Knowledge of general administrative activities.
• Knowledge of phone and messaging systems.
• Knowledge of Microsoft Office software.
• Solid organizational planning.
• Proper phone technique and protocol.
• Excellent verbal and written skills.
• Knowledge of computer and keyboard system.
• Ability to adapt and champion accelerated company initiatives.
• Ability to establish priorities and manage workload.
• Neat and legible handwriting skill.
• Basic math skills, including calculations using fractions, percentages, and/or ratios.
• Ability to read and understand manuals, write documents following prescribed formats.
• Ability to understand multi‑step written and oral instructions.
• Self‑starter who can work independently and meet changing deadlines.
• All employees must adhere to Jorgensen’s safety policy, employment policies, procedures and programs and contribute to the PACT culture.

$25.00–$27.00/hr, depending on candidate experience and certifications.

• Competitive base pay.
• Annual profitability‑based bonus.
• Referral bonus.
• Recognition incentives.
• Extensive training opportunities.
• Comprehensive benefit plan for full‑time employees.
• Health, Vision, & Dental insurance.
• 401(k) Retirement Plan.
• Vacation and sick leave.
• 12 paid holidays.
• Life insurance.
• Long‑term disability coverage.
• Flexible Spending Accounts.
• Pet insurance discount.
• Health Savings Accounts.
• Critical illness coverage.
• Employee Assistance Plans.

Background check, MVR, and controlled substance testing will be conducted prior to hire.

Roy Jorgensen Associates, Inc. is an Equal Opportunity Employer and is committed to diversity in our workforce. EOE/M/F/D/V