Permit Processor

The purpose of the Permit Processor position is to process building permit applications through the permitting cycle, from routing plans to plans examiners, to permit issuance, inspection scheduling, and the archiving of completed projects. Work involves varied and highly responsible clerical, technical, and administrative functions in the processing and examination of applications and inspection requests for building permits and certificates of occupancy.

Work is completed under the supervision of the Building Official and/or designated supervisor.

• Provides customer service to construction professionals and the general public;
• Verifies all received applications and plans for review and permitting are complete (correct number of sets, correct document size, etc.) and properly identify the scope of work as it relates to the permit application;
• Verifies all data for building plans submitted is complete (design professional seals, notarization, Energy Calculations, Survey, property ownership); routes plans to reviewers, etc.;
• Verifies the current license and insurance for each contractor / sub-contractor; verifies license is consistent with requested work permit;
• Verifies the application is for the appropriate permit type (i.e., address, construction type, occupancy group, work description) and associated data is entered into the computer for each permit;
• Prepares documents for issuance, such as Certificates of Occupancy or Completion; distributes required copies to appropriate departments and maintains department files and updates the filing system as required;
• Processes contractor's and homeowner's requests for permitting, calculates fees, and collects funds due; totals revenues and justifies to department records at the end of each business day, and submits funds and records to finance department;
• Answers telephone inquiries regarding permitting requirements, inspections, and fees;
• Notifies contractors of the status of permits and inspections;
• Accesses computer programs appropriate for the input or retrieval of departmental records and the records of other agencies;

Performs other duties that may be assigned.

High School Diploma or GED and at least two (1) year's experience in building department support functions demonstrating customer service skills, the ability to process permit applications, and the ability to process inspections requests.

• Ability to handle the demands of heavy walk-in customer contact and phone work;
• Ability to read and interpret building plans and site plans and identify and process the various documents associated with each permit;
• Knowledge of business English, punctuation, and arithmetic;
• Ability to take directions effectively to accomplish workload by working with others with overlapping responsibilities.

The work environment is generally inside an air-conditioned office. A person in this position must be able to sit for long periods and use standard office machinery and equipment repetitively. May be required to lift heavy objects.

Reasonable accommodations may be made to enable an individual to perform the essential functions of this position.