Office Administration & CRM Management: JN

Location Type

Part‑time — 20 hours/week

$18 – $22 / hour (based on experience)

Business Development & Club Affaires Manager and CEO

English and French — both required

Must be legally authorized to work in the U.S. (no visa sponsorship)

The Administrative & Operations Coordinator is the operational backbone of FACC Florida. You will manage billing, member communications, coworking space logistics, CRM records, and general administrative and HR tasks — freeing the commercial team to focus on growth and service delivery.

• Generate and send membership invoices, coworking fees, service invoices, and sponsorship billings
• Track payments and follow up on outstanding balances
• Send payment reminders and manage collections in a professional manner
• Prepare monthly revenue and billing reports for the Manager and CEO
• Liaise with the bookkeeper on billing records and reconciliation

• Serve as the first point of contact for coworking members and domiciliated companies
• Answer phone calls and respond to inquiries from tenants, members, and prospects
• Sort, organize, and distribute mail and packages to domiciliated companies
• Send regular information, news, and service updates to the Booster Community
• Coordinate access, key management, and basic facility logistics
• Support onboarding of new coworking tenants and domiciliation clients
• Prepare and send meeting room booking confirmations and invoices

• Send reminders to members for meetings, Industry Committee sessions, and events
• Manage RSVPs and attendance lists for club affaires events
• Maintain member records and update the CRM with accurate information
• Coordinate post-event follow-ups: thank you emails, satisfaction surveys, recap distribution

• Maintain basic HR records: employee files, leave tracking, onboarding documentation for new hires and interns
• Serve as the logistical point of contact for interns

• Associate's or Bachelor's degree in business administration, management, or related field
• 1–3 years of experience in administrative, operations, or customer service roles
• Fluent English mandatory, French (spoken and written)- preferred
• Proficiency in Google Workspace, Excel, and CRM tools
• Highly organized, detail-oriented, and professional on the phone
• Reliable, proactive, and comfortable managing multiple tasks simultaneously

• Flexible part-time schedule in a dynamic, multicultural environment
• Be at the heart of a vibrant French-American business community in Miami
• Meaningful, varied role with real impact on the day-to-day experience of our members

Send your resume and a brief cover letter in English or French to:

FACC Florida is an equal opportunity employer. We welcome candidates of all backgrounds.

Subject line: "Administrative & Operations Coordinator – [Your Name]"