HOA​/Onsite Administrative Assistant; Elser

Role

Onsite Administrative Assistant

Miami, FL

Elser Residences

$21.00 – $24.00 per hour (depending on education and experience)

Full Time

Real Manage Elevated Onsite is a division of Real Manage, specializing in onsite management of community associations.

• Assist the General Manager as acting receptionist for all walk‑ins and incoming phone calls.
• Respond to emails and voicemails as appropriate and assign to the GM as needed.
• Answer all questions from walk‑ins/phone/email within 48 hours, or escalation to management as necessary.
• Monitor, review, and manage all ACC requests between the ACC and individual owners, including email approvals/denials, as directed. Escalate to onsite General Manager as needed.
• Assist General Manager and Inspector(s) by calling, emailing, or meeting with owners whose violations may need assistance, and escalating to management as needed.
• Assist General Manager in distributing access cards and processing payments as needed.
• Alert General Manager concerning supplies needed prior to running out, order as needed.
• Process checks received onsite.

Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.