Service Account Assistant

Service Account Assistant

At Beloform Craft, we are committed to delivering innovative promotional solutions that help brands connect with their audiences in meaningful ways. Our team thrives on creativity, collaboration, and professional excellence, creating opportunities for individuals who are eager to contribute to impactful campaigns while developing valuable career skills.

The Service Account Assistant plays an important role in supporting client accounts, maintaining accurate records, coordinating account-related activities, and ensuring a positive customer experience. This position is ideal for an organized professional who enjoys working in a fast-paced environment and contributing to operational excellence.

Responsibilities

• Assist with the day-to-day management of client accounts and service requests.
• Maintain accurate account records, documentation, and reports.
• Coordinate communication between clients and internal departments.
• Monitor account activities and ensure timely follow-up on requests.
• Support account managers with administrative and operational tasks.
• Prepare account-related documentation, correspondence, and updates.
• Help resolve client inquiries professionally and efficiently.
• Ensure compliance with company procedures and service standards.
• Track deadlines and assist with account scheduling and coordination.

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• High level of professionalism and attention to detail.
• Ability to work independently and collaboratively within a team environment.
• Proficiency with Microsoft Office Suite and general business software.
• Strong problem-solving and customer service skills.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Positive attitude and commitment to delivering excellent client support.

• Competitive salary ($46,000 – $50,000 annually).
• Professional development and career growth opportunities.
• Supportive and collaborative work environment.
• Ongoing training and skill enhancement programs.
• Exposure to diverse business operations and client management processes.
• Stable full-time employment with long-term advancement potential.
• Opportunity to work with a dedicated and professional team.