Workflow Coordinator Miami, FL

Workflow Coordinator

We are looking for a Workflow Coordinator to support daily office services operations in Miami, Florida. This Contract position is ideal for someone who can balance client service, job prioritization, and hands-on coordination across document production, mail handling, reception, and related administrative support functions. The person in this role will help keep requests moving efficiently, maintain quality standards, and ensure deadlines are met in a fast-paced environment.

Responsibilities:

• Direct day-to-day work across office services activities, assigning tasks based on urgency, volume, and available resources.
• Step in to assist with high-volume or complex assignments, including large document requests, mail processing, and broader administrative support needs.
• Build positive client relationships by delivering responsive service and addressing requests with accuracy and professionalism.
• Raise service disruptions, workflow concerns, or operational issues promptly to site leadership for resolution.
• Prepare routine activity reports and maintain accurate operational records within required timelines.
• Manage intake of incoming work, clarify request details when needed, and communicate updates on timing or delivery expectations.
• Oversee quality checks to confirm completed work meets service standards, client requirements, and established deadlines.
• Evaluate incoming jobs to determine the most effective equipment, materials, or support resources for successful execution.
• Train new team members on procedures, workplace policies, and service expectations while reinforcing compliance with standard practices.
• Replenish copiers and related equipment with paper and toner, and use supplies responsibly to support cost-effective operations.