Secretary-Inpatient Unit - Sylvester

## Secretary-Inpatient Unit - Sylvester Apply remote type:
On-Site locations:
Miami, FLtime type:
Part time posted on:
Posted Yesterday job requisition :
R
** Current Employees:
** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please  to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

The University of Miami has an exciting opportunity for a Secretary at Sylvester Comprehensive Cancer Center.
** CORE

JOB FUNCTIONS:

*** Answers telephone, screens and routes calls to appropriate destination, recording accurate messages when necessary.
* Greets staff and visitors, and announces arrival to appropriate staff.
* Performs administrative tasks such as filing, typing, and copying documents.
* Schedules appointments and ensures the office calendar up-to-date.
* Arranges meetings, to include any required catering needs for the meeting, and handles travel arrangements.
* Provides general information about department operations.
* Compiles information in order to assist department leadership in managing the budget and inventory.
* Orders supplies for the department as needed. Adheres to University and unit-level policies and procedures and safeguards University assets.
** Department Specific Functions**:
* Completes NICE Call Center training.
* Completes Uchart Ambulatory scheduling training.
* Knowledge of the various systems:
Uchart, UImaging and TEAMS app if applicable
* Adheres to NICE Call Center schedule and assures calls are handled in a timely manner.
* Answers telephone in a professional and diligent manner, returns calls and follows up accordingly
* Manages and schedules the following:
* Clinic/telehealth follow ups, new and existing infusions
* Completes provider requests to schedule an established patient promptly and reply when task is completed.
* Able to convert appointment to TH or in-person visits
* Assists with scheduling NEW patient appointments by referring to UConnect team
* Communicates with Uconnect when requesting to open new schedule slots.
* Documents any scheduling or re-scheduling information in the patient medical record.
* Sends Uchart message to patients when requesting copy of appointment.
* Able to communicate with patients via UChart as per protocol.
* Triages patients’ phone calls and routes messages to clinical care providers as deemed appropriate
* Communicates with RNs and providers when needed regarding patient care or concern.
* Manages in-basket requests
* Manages e-faxes and scans them into appropriate patient chart
* Request and obtain prior authorizations for diagnostic testing and labs as indicated.
* Obtains medical records as per MD requests.
* Acts as an intermediary to facilitate services as needed with other departments to coordinate appointments and diagnostic testing appointments
* Maintains data in spreadsheets to keep track of patients’ continuum of care
* Takes inventory of office supplies and submits list of necessary items that need to be ordered to the supervisor.
* Practices universal precautions per policy.
* Handles all emergencies adhering to hospital policy in a timely and competent manner always putting patient’s safety and well-being first.
* Flexible work schedules will apply and will be based on operations.
* Reports broken equipment and enters work orders for repair.
* Attends staff meetings and in-services
* Covers peers when assigned
* Performs other duties as assigned
*** This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
***** CORE QUALIFICATIONS
***
* Education:

** High school diploma or equivalent
*
* Experience:

** Minimum 1 year of relevant experience
** Knowledge, Skills and Attitudes:
*** Ability to accurately prepare and maintain records, files, reports and correspondence
* Ability to communicate effectively in both oral and written form
* Ability to recognize, analyze and solve a variety of problems
* Ability to process and handle confidential information with discretion
* Proficiency in computer software (i.e. Microsoft Office)
The University of Miami…