Medical Office Coordinator
Listed on 2026-07-30
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Administrative/Clerical
Healthcare Administration, Medical Receptionist -
Healthcare
Healthcare Administration, Medical Office, Medical Receptionist
Medical Office Coordinator
Hialeah, FL 33012 |$20.00–$24.00 per hour |Onsite
Position Overview
A growing women’s healthcare and diagnostic imaging practice is seeking an experienced Senior Medical Office Coordinator to support daily office operations, guide administrative staff, and help maintain an organized and efficient patient experience. This is a hands-on senior-level position for someone with strong experience in medical scheduling, patient registration, insurance verification, referrals, authorizations, medical records, and front-office workflow.
The Senior Medical Office Coordinator will remain actively involved in daily administrative responsibilities while serving as a resource for front-desk, scheduling, and patient-access team members.
- Coordinate daily front-office and patient-access workflow
- Monitor appointment schedules, patient volume, office coverage, and outstanding administrative tasks
- Support front-desk, scheduling, registration, and referral staff
- Help train new employees on systems, procedures, and patient-service expectations
- Review patient registration and insurance information for accuracy
- Resolve complex scheduling, referral, authorization, and documentation issues
- Coordinate screening, diagnostic, follow-up, and procedure appointments
- Monitor patient messages, work queues, referral requests, and unresolved tasks
- Track missing physician orders, records, referrals, and required documentation
- Assist with insurance verification and prior authorization follow-up
- Communicate with physician offices, insurance companies, and outside providers
- Address escalated patient concerns professionally and compassionately
- Help identify workflow delays and recommend practical process improvements
- Support office leadership with reports, projects, and administrative initiatives
- Provide front-desk or scheduling coverage when needed
- Maintain accurate records and follow HIPAA and practice policies
- Promote a professional, organized, and patient-focused office environment
- Four or more years of medical front-office, patient-access, scheduling, or healthcare administrative experience
- Previous experience as a senior coordinator, lead receptionist, lead scheduler, trainer, or administrative resource preferred
- Experience in women’s health, diagnostic imaging, radiology, OB/GYN, or a high-volume specialty practice is strongly preferred
- Strong knowledge of medical scheduling, registration, referrals, insurance verification, and prior authorizations
- Experience using electronic medical records and practice-management systems
- Ability to manage competing priorities and resolve administrative issues
- Experience handling escalated patient concerns
- Strong leadership, organization, and problem-solving skills
- Professional verbal and written communication
- Willingness to remain hands-on and assist wherever needed
- Bilingual English and Spanish is strongly preferred
- Full-time, Monday through Friday
- Eight-hour shifts within the practice’s operating hours
- Occasional Saturday coverage based on staffing needs
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Job SummaryPublished: 7/24/2026
Type:
Direct Hire
Category:
Administrative Assistant
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