Sales Administrative Assistant | Benefits Include: Paid Time Off, Free Nights Stay, and MANY MORE

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Our Downtown Miami Hotel is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park, and close to the Port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Centre.

Or, explore Little Havana and tour the Frost Museum of Science.

Come join our team, not only for the beautiful location but for the amazing team that we have. You'll be part of a team that cares for your career growth and development along with your work-life balance.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Sales Administrative Assistant responsibilities include but are not limited to providing administrative and operational support to the Sales team, ensuring the department operates efficiently and effectively. This role requires a highly organized, detail-oriented, and service-focused individual who thrives in a fast-paced environment and is committed to delivering exceptional support to both internal and external customers.

• Provide administrative support to the Sales team, including Sales Managers and the Director of Sales & Marketing.
• Maintain calendars, schedule meetings, coordinate appointments, and manage travel arrangements for department leadership.
• Assist in planning and coordinating hotel site inspections, client visits and others.
• Prepare proposals, contracts, presentations, reports, and other sales-related correspondence.
• Maintain accurate client records, sales files, and databases using the hotel's sales systems.
• Process contracts, group documentation, and other administrative paperwork in a timely manner.
• Answer incoming phone calls, respond to email inquiries, and direct customer requests appropriately.
• Coordinate internal meetings and communicate event details between departments to support successful client experiences.
• Monitor office supplies and maintain an organized and efficient sales office environment.
• Assist with special projects, marketing initiatives, and departmental events as assigned.
• Demonstrate exceptional customer service by responding promptly and professionally to internal and external stakeholders.
• Perform other administrative duties and responsibilities as assigned to support departmental goals.

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers
  - Apple, AT&T, Verizon, Headspace, and many more.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• Previous administrative experience, preferably in hospitality, sales, or a customer service environment.
• Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and the ability to quickly learn new computer applications and hotel systems.
• Strong attention to detail and accuracy.
• Professional demeanor with outstanding interpersonal and customer service skills.
• Self-motivated, dependable, and able to work independently as well as collaboratively within a team.
• Demonstrated problem-solving skills and sound judgment.
• A genuine desire to satisfy the needs of others in a fast-paced hospitality environment.