Student Support Services Assistant

Job Details

Job Location:

UPPER SCHOOL - MIAMI, FL 33133

Student Support Services Assistant – Part-Time

Reporting to the Student Support Services Supervisor, the Student Support Services Assistant supports the growing administrative demands of the department. This role is critical to keeping accommodation processes, testing logistics, and caseload records accurate and current, allowing the Student Support Services Supervisor to focus on direct student support. The role requires strong organizational skills and discretion with sensitive information. This is a part-time position, working approximately 20 hours a week.

• Maintain student trackers and monitor submissions, approvals, denials, and appeals
• Organize supporting documentation
• Flag missing materials and upcoming deadlines
• Update ACT registration and testing records
• Prepare routine follow-up communications

• Enter and update approved accommodations following Director review
• Maintain master accommodation lists
• Organize student records
• Track documentation and evaluation expiration dates

• Prepare accommodation rosters, room assignments, and proctor schedules
• Organize testing materials and instructions
• Maintain computer-accommodation lists
• Assist with end-of-semester and standardized testing logistics

• Schedule student check-ins and parent meetings
• Send routine reminders and follow-up requests for missing evaluations/documentation
• Collect teacher feedback
• Prepare routine correspondence for Director review

• Maintain accommodation spreadsheets and reevaluation calendars
• Prepare College Board/ACT status reports and weekly action-needed lists
• Flag students requiring follow-up

• Prepare faculty accommodation information and routine communications
• Track forms and acknowledgments
• Help ensure records and lists remain current throughout the year

• Associate's degree or equivalent administrative experience. Bachelor's preferred
• Proficiency with spreadsheets and standard office software
• Experience in a school or student services setting preferred, but not required
• Strong organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to maintain confidentiality of sensitive student records
• Ability to manage multiple deadlines and prioritize tasks independently

• Attendance and Dependability:
  The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.
• Communication and Contact:
  The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the School.
• Relationships with Others:
  The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside of the School. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.