Front Desk Team Member

Aftercare Program Front Desk

The Alper JCC Miami is looking for a friendly, organized, and dependable individual to join our Aftercare team as our Aftercare Program Front Desk team member.

Monday-Friday, 1:30 PM-6:00 PM

This position serves as the first point of contact for families during our busy afternoon Aftercare program and plays an important role in keeping daily operations organized and running smoothly.

• Greeting and assisting parents, children, and visitors.
• Managing student check-out and ensuring children are released only to authorized individuals.
• Answering parent questions and directing concerns to the appropriate staff member.
• Answering phones and assisting with general program communication.
• Maintaining accurate attendance and dismissal information.
• Communicating with Aftercare staff regarding student pick-up and program needs.
• Assisting with registration information, paperwork, and basic administrative tasks.
• Helping maintain an organized, welcoming, and professional front desk.
• Supporting the Aftercare leadership team with day-to-day program operations as needed.

• Friendly and professional with excellent customer service skills.
• Organized and detail-oriented.
• Comfortable working in a fast-paced environment.
• Reliable and punctual.
• Confident communicating with parents and staff.
• Comfortable using computers and learning registration/program software.
• Able to maintain confidentiality and follow established safety and child-release procedures.

Experience in customer service, a front desk environment, a school, camp, or youth program is a plus.

Monday-Friday, 1:30 PM-6:00 PM

Alper JCC Miami - Kendall, FL

If you enjoy working with families and want to be part of a busy, community-focused youth program, we'd love to hear from you!