Senior Administrative Assistant

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

HSBC is one of the largest banking and financial services organizations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

This Administrative Assistant role provides administrative and secretarial support to assigned senior managers (Global Career Band 3 and above) and their teams. You’ll manage a wide range of tasks that often involve confidential information and require sound judgment and attention to detail. The role supports effective day-to-day operations through disciplined organization of events, records, correspondence, meetings, travel and reporting. You’ll also help maintain strong governance by ensuring compliance and operational risk controls are followed in line with HSBC and regulatory standards and policies.

Success means leaders stay focused on priorities because the administrative running of their area is well-managed with clear communications and reliable follow-up.

• Provide confidential administrative and secretarial support activities aligned to the needs of the assigned area
• Manage calendars, scheduling and meeting logistics, balancing competing priorities effectively
• Prepare and coordinate meetings including agendas, materials, room bookings and follow-ups
• Research information and maintain accurate records, filing systems and department documentation
• Develop and produce reports and presentations for senior stakeholders
• Draft and produce correspondence, reports, presentations and other documents using PC-based tools and relevant systems
• Create written materials from general outlines using initiative and sound judgment
• Schedule appointments and meetings through effective prioritization and calendar management
• Arrange domestic and international travel including cross-border and travel-related compliance requirements
• Schedule, welcome and attend to visitors using initiative and professionalism
• Embed compliance and operational risk controls in line with HSBC and regulatory standards and policies
• Submit expense claims accurately and on time
• Coordinate with vendors and internal support teams including ticket/work order creation for office and technology support
• Plan and deliver events end-to-end: ideation, venue sourcing and negotiation, budgeting, compliance, invitations, catering and onsite coordination
• Manage onboarding and offboarding activities to ensure a smooth colleague experience
• Provide office management support including supply ordering and general site coordination

• Bring proven administrative/secretarial experience or equivalent
• Demonstrate strong typing capability and proficiency with PCs, standard productivity tools as well as relevant systems and software packages
• Apply a service-focused approach with strong problem-solving, organization and attention to detail
• Anticipate leader needs and prioritize effectively across…