Center Administrator Assistant

Join Our Caring Community

The Center Administrator Assistant supports a Center Administrator in the planning and directing of professional and support personnel who provide outpatient care to patients in a clinical setting. The Center Administrator Assistant works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

The Center Administrator Assistant executes staffing plans, policies and procedures for the facility and works closely with the care team to ensure optimal patient outcomes. Decisions typically are related to schedule, plans, and daily operations. Performs escalated or more complex work of a similar nature, and has ability to influence a group of support and technical associates; coordinates and provides day-to-day oversight to associates.

Ensures consistency in execution across team. Provides feedback on performance to Center Administration Management.

Job Functions:

• Responsible for providing administrative support functions such as typing, filing etc.
• Create productivity and other reports for the administrator.
• Participates in marketing events.
• Oversees completion of special projects and cascades to staff.
• Complies with company policy and procedures.
• Responsible for submitting time sheets for payroll and forms for HR.
• Responsible for answering phones, maintaining logs, daily reporting and scheduling meetings.
• Reviews center statistics and maintain goals.
• Responsible for opening and closing the center.
• Daily working of reports in Data hub for EDAPS and HEDIS, help manage employees, assisting and learning the Administrators role.

Use Your Skills to Make an Impact

Requirements:

• Progressive experience in managed care contracting and/or provider relations.
• Excellent customer service.
• Employees are expected to treat patients with compassion and protect their rights.
• Adhere to all Company policies.
• Microsoft Word, Power Point, and Excel
• Progressive experience in managed care contracting and/or provider relations.

Preferred Qualifications:

• Bilingual English (read, write & speak) and Spanish.
• Associate's degree
• Ability to work with the elderly population in a fast-paced environment.
• Knowledgable in using Athena
• Please attach a copy of your resume**

Work Hours:

Monday - Friday 8am - 5pm

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from  with instructions on how to add the information into your official application on Humana's secure website.

Interview Format – Hire Vue

As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours 40

Pay Range $58,700 - $68,200 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Conviva Senior Primary Care:
Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes Center Well Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

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