Call Center​/BDC Agent; Sales & Service

Growth Opportunities Available

Are you a customer-focused, driven individual looking to join a luxury automotive team? Ocean Cadillac, part of the esteemed Murgado Automotive Group, is hiring Call Center BDC Agents for both Sales and Service
. Help connect clients with their dream vehicles and ensure exceptional service experiences!

• Handle inbound and outbound calls to assist customers with sales or service inquiries.
• Follow up on leads and schedule sales appointments and service visits.
• Provide excellent customer service to ensure satisfaction and build loyalty.
• Maintain and update customer information in our CRM system.
• Collaborate with sales, service, and marketing teams to meet client needs.

• A friendly and professional communicator who thrives in a fast-paced environment.
• Comfortable making 100+ outbound calls and working with a team.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Previous experience in customer service, sales, or hospitality is a plus (automotive experience is a bonus but not required).
• Bilingual in English and Spanish is a bonus!

• Great Pay: $14 - $20/hour + commission.
• 401(k) Plan: With company match.
• Time Off: Paid time off.
• Career Growth: Development opportunities within the Murgado Automotive Group.
• Employee Perks: Discounts on vehicles, parts, and services.
• Team Environment: A supportive and collaborative team focused on success.

If you’re ready to take the next step in your career and thrive in a luxury automotive setting, we’d love to hear from you!

Apply today and become a valued part of the Murgado Automotive Group family.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland Security.